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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Like most of JOEY management, CEO Jeff Fuller started his remarkable journey flipping burgers, washing dishes and sweeping floors. It’s called paying your dues, learning from the ground up, and understanding what success takes. “If there’s a secret,” he says, “it’s hard work, unwavering commitment to the customer and assembling the very best people.” Jeff absorbed valuable lessons from his family’s successful businesses before striking out on his own with a brand new concept in upscale casual restaurants. The first JOEY open... read more
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Server was not friendly and seemed to be annoyed from the start. Didn’t refill water or coffee until asked. Bad attitude when asked if the chips in the guacamole was gluten free and was snarky when we told her the steak and sushi was supposed to be with salmon, not tuna.
I went to Joey's with my kids, my mom and sister. I decided to order the steak and ravioli. I usually go for lettuce wrap and wings, but I was feeling for steak. The steak was good. I had it well done, and no it was NOT rubbery. The ravioli was ok. My 1st bite wasn't pleasant, but the rest was fine. 20 minutes after eating, I did have a stomach that prompted me to ask for the bill and go home. The stomach ache lasted the night. Very uncomfortable feeling.
I have heard great things about Joey but our experience wasn’t so great. We were celebrating my birthday and had made the reservation via opentable. I went in person to make the reservation and the hostess working Dec 26 told me to book via opentable. She said doing this we could add notes to say it’s for a birthday and they will bring a free dessert. Come reservation night Dec 29, and the hostess says they don’t do the free dessert. Not a big deal but we don’t appreciate being lied to when making the reservation. Second iss... read more
Food was horrible, no taste, no seasonings. Portion size very small for the price. Mocktails full of ice.
The food was great , but the service was absolutely horrendous.
Waterdown ice tea. We had to asked to be replaced. A single Mouse run thru the dining room. Food not as good as 6mo ago. The sushi was not worth the price. Salmon sushi salon was cooked tase to be asked by hot peppers. Tuna sushi the rice was dry on the surface. Stake was very good. Overall 80$ per person ? Many other places will be better for the price. Sorry it used to be one of our favorites, but it will not be any more. Just to add positive. The server was very nice and polite. Sorry.
Honestly I love joeys and my sister came down to visit for the holidays and I reserved the upstairs lounge and we were seated in the back corner where the staff were dropping off the dishes and on the first floor. The server she was nice but I only saw her twice…. It was not the vibe and I’m super disappointed. I never write reviews but I left feeling a bit upset.
Food was agreeable, however, we were seated in the upstairs lounge and it was quite cold. The only heat source were overhead hockey-rink style heaters. Our server was cordial. The food is a bit on the pricey side, and the tipping options started at 18%. I've always been a generous tipper when I receive great service, in fact, I've been criticised by my peers for being too generous at times, but a starting point of 18% for an average to less- than- average experience is starting to fatigue my sensibilities.
I’ve been a regular customer at the Sherway location for the past 5 years. I went twice this week and the services has declined. I thought my first visit this week was a one off but today I noticed that the service has declined significantly, had to flag a server down just for water, my client wasn’t even finished his meal and the server asked to take it away. I even had to tell the hostess that there wasn’t any soap in the men’s bathroom. I think my Joey days are over.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 10,862 reviews.
When is JOEY Sherway open?
JOEY Sherway is closed now. It will open at 11:00 a.m.