John Koutrobis at CrossCountry Mortgage

user7150538 

on Zillow

5 years ago

As first-time home buyers — with zero experience in *ANY* of this process — John was great from first contact to final closing. He was patient with my/our inexperience, he was clear and communicative about what to expect and when to expect it. He was always available to take our calls or answer our emails - and (re)explain things we weren't sure about. On top of that, we got a great mortgage rate through him/them and are very happy with our new home. Great personality, extremely knowledgeable, always available to your needs ... read more

erikmcloughlin 

on Zillow

5 years ago

John was very helpful with the home buying process and the process is complicated so it was great to have John who was always available by text or phone. 

zuser202005011147113 

on Zillow

5 years ago

I was moving house during a pandemic with two children and John was like a ray of light! He was always on hand to answer my questions, checked in regularly to update me with progress and went through all of the numbers before closing; I felt like his only client. John is an all round great guy and I would recommend him to anybody looking to finance or refinance a home. Thank you for everything John 

HMB 

on Zillow

5 years ago

John helped us secure a mortgage for our first home, a condo, in Salem, MA in the summer of 2020. He was wonderfully informative for these first time home buyers and we are so thrilled to have worked with him! 

jwebster1974 

on Zillow

5 years ago

John is always a pleasure to work with. Always has Our needs in the forefront and tailors the loan to what we need. He has been spot on with estimates and in most cases, the actuals have come in lower than expected. He lets you know what to expect at every step in the process and is on top of every aspect of the loan closure. 

Eric Bonge 

on Zillow

5 years ago

My wife and I recently bought our first home and John was our lender. He was fantastic! Being first time homebuyers there was so much for us to learn. John explained everything clearly, making sure we understood what was happening every step of the way. He was always there to answer any questions we had. If I called or emailed I got an answer back right away. He worked really hard to pull our deal together and was professional from start to finish. And, he got us a fantastic rate! Really can’t say enough positive things abou... read more

Kris D. 

on Zillow

5 years ago

In the last 10 years I’ve had numerous mortgage needs. John was by far and away the best I’ve worked with. If you are looking for someone who is knowledgeable, straight forward, responsive and able to break down a complicated process into understandable terms, give John a call. 

Jenny Beardslee 

on Zillow

6 years ago

I can not say enough about how amazing it was to work with John. My family and I just closed on our house on Friday and I wanted to leave a positive review for him online and came on Zillow and saw that so many other people are fans too! John is knowledge, friendly, extremely diligent, supportive and made the whole loan process easy breezy. He came to our closing and went above and beyond at each step in the process. He even caught same mistakes that I made that were not even technically in his arena (yes I tried to buy mult... read more

jdineen14 

on Zillow

6 years ago

My husband and I bought our first house last February and I can’t say enough great things about our whole experience. What made it particularly smooth was working with John and receiving his advice and guidance every step of the way. His knowledge combined with his patience and ability to simplify the financing process, allowed me to really understand the costs associated with buying a home and how to create and stick with a safe budget. John was very responsive any time I reached out to him, day or night, and always took th... read more