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John Nugent & Sons
- Sterling, VA
About this business
John Nugent & Sons has been a family owned and operated company since 1975. We pride ourselves on providing the high quality of service and very personal touch that only a family company can offer. It is our belief that each and every customer deserves to be treated with the same respect and honesty as a member of our family. Our top-ranked customer service and superior quality of work can be attributed to this belief. In 1975 we started small, but over the years more and more people have accepted our offer to join the famil... read more
Location details
45921 Maries Rd, Sterling, VA, 20166, United States
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On time, courteous and efficient. They took their time to explain everything and do a good job. Cleaned up everything before they left.
Same day service. Knowledgeable, friendly, efficient
Business response:
Thank you for your kind words, James! We appreciate your feedback and are glad to hear that you had a positive experience with our same day service. Our team takes pride in being knowledgeable and efficient. If you have any further needs, please don't hesitate to reach out to us at (703) 982-7554.
I’ve been a customer for 10+ years. The service has been nothing but excellent from the technician to the individuals that answer the phone
Business response:
Thank you, Bill, for your kind words and continued support over the past 10+ years. We're thrilled to hear that you've consistently received excellent service from our technicians and phone staff. We truly appreciate your loyalty and look forward to serving you for many more years to come.
The technician was fantastic, knowledgeable, respectful and a true customer service rep for Nugent
Business response:
Thank you for your kind words, Mary! We're thrilled to hear that our technician provided you with exceptional service. We pride ourselves on our knowledgeable and respectful team members who strive to deliver top-notch customer service. If you ever need assistance in the future, please don't hesitate to reach out to us at (703) 982-7554.
Great job. Very professional and knowledgeable technician. Also very personable and thorough. We were very pleased.
Loyal customers for many years. Great service!
Business response:
Thank you, Eliska & Terry, for your loyalty and kind words! We greatly appreciate your continued support as valued customers. If you ever need any assistance, please don't hesitate to reach out to us at (703) 982-7554.
My tech was great thanks
Bryan was awesome. Personable and respectful of my home. Explained what he was doing and why. He’s a good ambassador for the company.
Great service by Bladimir. Respected my home by putting on shoe coverings. Fixed the problem with my AC after thoroughly checking and inspecting the system. Always great customer service by Wade who was able to quickly schedule a visit by Bladimir when I called. Thanks!
Business response:
Hello Elze, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Bladimir provided you with great service and took care of your AC issue. It's always our aim to treat our customers' homes with the utmost respect and professionalism. We appreciate your kind words about Wade as well. He's always ready to assist and ensure that our customers receive prompt assistance. If you ever need our services again in the future, please don't hesitate to reach out to us at (703) 982-7554. ... read more
Frequently asked questions about John Nugent & Sons
How is John Nugent & Sons rated?
John Nugent & Sons has a 5 star rating with 1,457 reviews.
When is John Nugent & Sons open?
John Nugent & Sons is open now. It is open 24/7.