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John Nugent & Sons

5.0
  • Sterling, VA
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About this business

John Nugent & Sons has been a family owned and operated company since 1975. We pride ourselves on providing the high quality of service and very personal touch that only a family company can offer. It is our belief that each and every customer deserves to be treated with the same respect and honesty as a member of our family. Our top-ranked customer service and superior quality of work can be attributed to this belief. In 1975 we started small, but over the years more and more people have accepted our offer to join the famil... read more

Location details

45921 Maries Rd, Sterling, VA, 20166, United States

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5.01,127 reviews
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Eliska & Terry A.'s profile image
Eliska & Terry A. 
on Birdeye

7 months ago

Loyal customers for many years. Great service! 

Business response:

Thank you, Eliska & Terry, for your loyalty and kind words! We greatly appreciate your continued support as valued customers. If you ever need any assistance, please don't hesitate to reach out to us at (703) 982-7554. 

John K.'s profile image
John K. 
on Birdeye

8 months ago

My tech was great thanks 

Chris M.'s profile image
Chris M. 
on Birdeye

8 months ago

Bryan was awesome. Personable and respectful of my home. Explained what he was doing and why. He’s a good ambassador for the company. 

Elze A.'s profile image
Elze A. 
on Birdeye

8 months ago

Great service by Bladimir. Respected my home by putting on shoe coverings. Fixed the problem with my AC after thoroughly checking and inspecting the system. Always great customer service by Wade who was able to quickly schedule a visit by Bladimir when I called. Thanks! 

Business response:

Hello Elze, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Bladimir provided you with great service and took care of your AC issue. It's always our aim to treat our customers' homes with the utmost respect and professionalism. We appreciate your kind words about Wade as well. He's always ready to assist and ensure that our customers receive prompt assistance. If you ever need our services again in the future, please don't hesitate to reach out to us at (703) 982-7554. ... read more

Linda T.'s profile image
Linda T. 
on Birdeye

8 months ago

Steve and his assistant were extremely professional and courteous! They showed me the PVC joint that was leaking and needing replacement. They did a great job returning the soil and sods of grass to its original condition. All done with a soggy mess to work with. Steve and his assistant represent John Nugent in a professional and courteous manner. Great job!!!!!! 

Business response:

Greetings Linda, Thank you so much for taking the time to leave us such a positive review! It's great to hear that they went above and beyond to not only fix the PVC joint but also ensure that your property was returned to its original condition. We truly appreciate your kind words and will make sure to pass them along to Steve and his team. Thank you for choosing John Nugent & Sons! Best regards, John Nugent & Sons (703) 982-7554 

Karl Quinn Q.'s profile image
Karl Quinn Q. 
on Birdeye

8 months ago

Very thorough electrical and plumbing inspections. Technicians were knowledgeable and respectful of our property. 

Business response:

Greetings Karl, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your kind words about our technicians being respectful of your property. Treating our customers and their homes with care is a top priority for us, so it's rewarding to receive such positive feedback. Should you ever require any further assistance with your electrical or plumbing needs, please don't hesitate to reach out to us at (703) 982-7554. We are always here to help! Thank you again for choosing John Nug... read more

Pat & Catherine V.'s profile image
Pat & Catherine V. 
on Birdeye

8 months ago

Very responsive and thorough 

Business response:

Greetings Pat & Catherine, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team at John Nugent & Sons to be responsive and thorough. Providing excellent service is our top priority, and we are happy that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us at (703) 982-7554. We appreciate your support and look forward to serving you again. Best regards, John Nugent ... read more

Nancy B.'s profile image
Nancy B. 
on Birdeye

8 months ago

My problem was fixed. 

Business response:

Greetings Nancy, Thank you for taking the time to leave a review for John Nugent & Sons. We are delighted to hear that we were able to fix your problem. Customer satisfaction is our top priority, and we are glad that we could meet your expectations. Should you have any future concerns or queries, please don't hesitate to reach out to us at (703) 982-7554. Thank you again for choosing John Nugent & Sons. Best regards, John Nugent and Sons 

Ron C.'s profile image
Ron C. 
on Birdeye

8 months ago

I just had my 50 gallon gas water heater replaced by John Nugent and Sons. They provided prompt service and competitive pricing. Soon thereafter my AC had an issue and the company I had been using to service my unit informed me that it had a refrigerant leak and was not economical to repair. I spoke to Chad at John Nugent and Sons for a second opinion. He came out and did a more complete inspection and determined there was no leak. Nugent and Sons will be my go to company hence forth. 

Business response:

Dear Ron, Thank you for taking the time to review our services at John Nugent & Sons. We are thrilled to hear that you had a positive experience with our team and found our pricing competitive. We understand that it can be frustrating to receive conflicting information about your AC unit, and we are glad that Chad was able to provide a second opinion and address any concerns you had. Our goal is to provide honest and reliable service to our customers, and we are delighted to hear that Nugent and Sons will be your go-to co... read more

Frequently asked questions about John Nugent & Sons

How is John Nugent & Sons rated?

John Nugent & Sons has a 5 star rating with 1,127 reviews. 

When is John Nugent & Sons open?

John Nugent & Sons is open now. It is open 24/7. 

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