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Johnson City Ford

4.7

About this business

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.76,363 reviews
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Jeff King's profile image
Jeff King 
recommend  Recommended
3 months ago

Excellent service! Would recommend if you’re looking for a car you should check them out. Ask for Justin. 

Business response:

We are excited to hear about your excellent experience with Justin! Thank you for recommending us. 

Anthony Lawrence's profile image
Anthony Lawrence 
recommend  Recommended
4 months ago

Great Service!! Great Price!! 

Business response:

We are ecstatic to hear about your great experience with our service and pricing! We appreciate your business. 

Wayne Mefford's profile image
Wayne Mefford 
recommend  Recommended
4 months ago

😀Excellent Service Appointment! Kelsie was nice. 

Ken Tester's profile image
Ken Tester 
recommend  Recommended
4 months ago

The ability to make service appointments. And service writers get you in asap even without an appointment. They are easy with which to work. Last year my truck engine began burning excessive oil. JC Ford worked with the warranty co. and I was able to receive a new OEM engine which they installed. I’ve had no further issues. 

Business response:

We are grateful to hear about your positive service experience and successful engine replacement under warranty. 

Jon Roark's profile image
Jon Roark 
recommend  Recommended
4 months ago

I had a couple of recalls and the 7 year warranty inspection done on my truck. They have the maintenance experience down to a science. I pulled right in and the service advisor stepped right up and got the required information and had my truck moving to the service bay in about 2 minutes. He updated me along the way and had me finished and out the door in less time than expected. Overall great experience. Would highly recommend! 

Business response:

Thank you for your review, Jon! We're thrilled our maintenance experience and service advisor exceeded your expectations with efficient recall and warranty work. 

James Pate's profile image
James Pate 
recommend  Recommended
4 months ago

Excellent customer care and went above and beyond for our family! Chris was great! 

Business response:

We greatly appreciate your positive feedback, James! Thank you for sharing your experience with us. 

Jackie Tipton's profile image
Jackie Tipton 
recommend  Recommended
4 months ago

They were efficient and fast. The job was well done. I was very pleased with the job they did. 

Business response:

We are absolutely thrilled to hear you found our service efficient and fast with well-done work! 

Fran White's profile image
Fran White 
recommend  Recommended
6 months ago

They were fast and efficient. Did not pressure me into makeing any unnecessary repairs or maintenance 

Business response:

We greatly appreciate your positive feedback about our fast, efficient service without unnecessary pressure. 

James Alexander's profile image
James Alexander 
recommend  Recommended
6 months ago

John made everything run smoothly! You will note all the employees seem to be in a good mood and will smile at you. I was really impressed when I received my own personal video message from the technician. He walked around my truck and explained what they had checked and the work they completed Best service department anywhere in the country! World class! 

Business response:

We are thrilled to hear John made everything run smoothly and you appreciated the personal video message from our technician! 

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 6,363 reviews. 

When is Johnson City Ford open?

Johnson City Ford is open now. It will close at 8:00 p.m.