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Johnson City Ford

4.7

About this business

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.76,359 reviews
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Ralph Williams's profile image
Ralph Williams 
recommend  Recommended
14 hours ago

Never a bad experience with the service department and yesterday was no exception! I can’t remember her name but she was super friendly and knew exactly what I was needing!!👍👍 

Diana Fox's profile image
Diana Fox 
recommend  Recommended
a week ago

My wife and I purchased a 2026 Escape from Johnson City Ford late June. We had an exceptional experience throughout what we all know can be a sometimes challenging process. Our sale representative, Chris, was easy to work with, listened to our questions and concerns and worked diligently with other related departments to satisfy all of them. Doug, in finance, was equally helpful and knowledgeable when presented with portions of our deal unique to us. As veterans, we were pleased to receive additional cash incentives toward o... read more

JasonandDeneen Brooks's profile image
JasonandDeneen Brooks 
recommend  Recommended
3 weeks ago

The service department is excellent. 

Business response:

Thank you for taking the time to share your kind words! We're thrilled to hear our service department made such a positive impression. Your feedback means a lot to our team, and we look forward to serving you again soon! 

Matt Insonia's profile image
Matt Insonia 
recommend  Recommended
a month ago

Had my first oil change and service today. I couldn’t be more pleased. Every team member was great! Thanks! 

Business response:

We are overjoyed to hear about your wonderful first experience with us, Matt! 

Kerri Worley Duncan's profile image
Kerri Worley Duncan 
recommend  Recommended
a month ago

We have worked with Blade Hampton at Johnson City Ford on multiple occasions, and every experience has been exceptional. Blade consistently goes above and beyond to make the process smooth, stress-free, and enjoyable from start to finish. He communicates extremely well, keeps you informed every step of the way, and genuinely cares about taking care of his customers. It is hard to find someone as professional, honest, and dependable as Blade. We have always felt valued and appreciated, never pressured, and that speaks volume... read more

Roger Hobson's profile image
Roger Hobson 
recommend  Recommended
2 months ago

great service and nice helpful people to deal with 

Business response:

We are overjoyed to hear about your positive experience with our team! It's wonderful to know that you found our service great and our people helpful. Thank you for taking the time to share your feedback - it truly means a lot to us! 

Daniel Bugger Buchanan's profile image
Daniel Bugger Buchanan 
recommend  Recommended
2 months ago

Chris was great answered all my questions and helped every way he could to get me the best deal 

Business response:

We are thrilled to hear about your positive experience with Chris! It's wonderful to know he took the time to answer all your questions and worked hard to get you the best deal. We truly appreciate you taking the time to share your feedback about the excellent service you received. 

Wade Cox's profile image
Wade Cox 
recommend  Recommended
3 months ago

Service is excellent. Personnel are very friendly and helpful. Highly recommend. 

Business response:

We are honored to receive your recommendation and appreciate your kind words about our excellent service and friendly team. 

Bill Moore's profile image
Bill Moore 
recommend  Recommended
3 months ago

Very friendly and professional people. Chase Phillips made the 400 mile trip worthwhile. Thanks again. Bill and Jack Jackson, Tennessee 

Business response:

We are elated to hear Chase made your 400 mile trip worthwhile! Thank you for choosing us! 

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 6,359 reviews. 

When is Johnson City Ford open?

Johnson City Ford is closed now. It will open tomorrow at 8:30 a.m.