This profile has been claimed by the business owner or representative.
Joule La Floresta
- Apartments
- Brea, CA
About this business
Location details
420 La Crescenta Dr, Brea, CA, 92823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Since being bought out they really managed to go from luxury apartments to bad apartments in a nice neighborhood. Sucks to see such a great potential go downhill. We want the old pearl la floresta
My boyfriend and I were really excited to take a tour and see these apartments! I scheduled a tour 2 weeks in advance to see the 2 bedroom apartments. The day before our scheduled tour I received a confirmation email confirming my appointment. The day of our tour comes and we show up 5 minutes early. Long story short, we waited 30 minutes and no one showed up. No call, no text, no email. It was such a waste of our time. It's been 4 days since our scheduled tour and no one has followed up to apologize or reschedule our tour..... read more
It is very unfortunate the direction this property has gone. I am going on a couple years living here and everything has gone down since the property got bought out a few months ago. The quality of residents and maintenance of the property has gone down. They no longer have security on site and there are constant car break ins. Not to mention that rent has increased by the maxed allowed. It is convenient because of the Whole Foods and plaza, but not worth the rent increase nor the condition of the property.
Business response:
Thank you for taking the time to share your feedback, Reyna. We are disappointed to hear of your negative experience, and we would appreciate the opportunity to make things right. We have an open-door policy with our residents, so please come and talk to our office staff about these issues so that we can discuss possible solutions with you. You can also contact us at joule@simpsonhousing.com or (714) 646-7565.
Stay away! This building will charge you cleaning fee and not return your deposit for no reason!! And they will not respond to your voicemail or even pick up their phone. I'm very upset because upon move out my wife insists on hiring professional cleaning service to clean the apartment because she is always so kind and wanted to make everything right. I disliked the idea because I knew it the building will still charge you regardless. And now guess what, I am right. After spending money on hiring cleaning service. The bui... read more
Business response:
Hi Derek, thank you for leaving this review. We apologize for the frustrations you experienced during your move-out. I believe our manager has been in contact with you to come to a resolution, and we appreciate your patience during this time. If you have any further questions, or would like to discuss the issue with the community manager further, please contact the office at joule@simpsonhousing.com or (714) 646-7565. Thank you!
Frequently asked questions about Joule La Floresta
How is Joule La Floresta rated?
Joule La Floresta has a 4.5 star rating with 196 reviews.
When is Joule La Floresta open?
Joule La Floresta is closed now. It will open at 10:00 a.m.