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Joule La Floresta
- Apartments
- Brea, CA
About this business
Location details
420 La Crescenta Dr, Brea, CA, 92823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I keep updating this review because I am honestly getting a lot of really good service from the office and the facility team. I would give 4.5 stars but not an option. We recently moved out as we purchased a property and the staff was extremely helpful and fair. So... you can read below for the caveats but I do think that despite the occasional difference of opinion we had a great place to live for several years. I will say the big items for me are still the self service portion of many things and I also feel the parking ... read more
Business response:
We appreciate you providing your updated feedback, Michael. Our team is working very hard in the office to provide top-notch customer service. Management has been getting amenities refreshed and making community conveniences like food trucks, pop-ups and other events a priority. We are happy to earn your additional starts in this newly updated review!
The apartment is nice, and the public areas are always clean. The leasing office and maintenance team are awesome. Hillary, Deanna, Sandra, Nef, and Yorni are super helpful and always respond quickly!
Business response:
Thank you for your positive feedback! We appreciate your kind words about our team and community at Joule La Floresta.
Here is my honest review with Joule La Floresta Apartments. I will break it down my experience from the staff, maintenance, neighbors, parking, my unit, and LASTLY FEES. But first, here's an overview. I have been living here since 2022 and nearing my end of 3rd year lease. My unit is 1 bedroom on the 2nd floor facing the pool area. The front office and maintenance are superb. They take care of issues ASAP. The only issue I have is that the filter that they use for the HVAC is fiberglass which is the cheapest filter you can ... read more
Business response:
We are delighted to hear about your positive experience at Joule La Floresta Apartments. Thank you for sharing your detailed feedback. We appreciate your kind words about our front office and maintenance team, and we're glad to hear that they've been responsive to your needs. We're also pleased that you've had a good experience with your neighbors and that you find the parking convenient. Your comments about the carpeting and noise levels are valuable, and we'll take them into consideration for future improvements. We're esp... read more
Been living here for a year. Deanna, Sandra, and maintenance crew Nef and other gentlemen have been top talent staff. Always reply, attend to all requests. Our stay here has been magnificent.
Business response:
Thank you, Sandra, for leaving this review about your experience with our team members! We take pride in making our community a great place to live, and your positive comments about our team members are really appreciated! Thanks again!
I've lived here for 3 1/2 years and have enjoyed it ! Everybody is so nice and helpful if you need anything . Maintenance mgr. Nef is so helpful and there in a short time if you need help with anything . Sandra is so sweet , she has helped my Mom with heavy packages bringing them all the way to our Apt. Deanna & Hilary are always helpful and approachable as well ! I'll miss it here when I leave . Definitely will tell people about my good experience living here !!
Business response:
We are delighted to hear about your positive experience at Joule La Floresta! We appreciate you taking the time to share your feedback. It's wonderful to know that you've enjoyed your 3 1/2 years with us and that our team members, including Nef, Sandra, Deanna, and Hilary, have been so helpful and approachable. We're glad that our maintenance team has been responsive to your needs and that Sandra has gone above and beyond to assist your Mom with heavy packages. Thank you for your kind words and for recommending us to others.... read more
My family has been here for a couple months and we can't recommend it enough! Sandra made the process of moving seamless and enjoyable. We've had a couple small maintenance requests and the maintenance guys are quick and so friendly. Couldn't recommend Joule La Floresta enough!
Business response:
Welcome to our community! We are so glad to hear about your positive experience with our team. Thank you for the recommendation!
The maintenance team here is stellar!! All my requests get completed the same day. Staff are kind and courteous. Love this place. Hillary, the apartment manager, is also amazing.
Business response:
Thank you for taking the time to leave this feedback, it is always good to hear about a positive experience our team has fostered!
My husband and I are moving in this September 2024 and we couldn't be more excited. Sandra has been absolutely wonderful to work with. The location, amenities and beautiful aesthetics are worth a 5 star rating.
Business response:
We look forward to you joining our community! We agree Sandra is great to work with and we are lucky to have her here with our team.
Sandra has been amazing through our process of searching for an apartment. We are very excited to move in.
Business response:
Thank you for taking the time to leave a review, we will share this positive feedback with Sandra. Looking forward to you joining our community here at Joule La Floresta.
Frequently asked questions about Joule La Floresta
How is Joule La Floresta rated?
Joule La Floresta has a 4.5 star rating with 199 reviews.
When is Joule La Floresta open?
Joule La Floresta is closed now. It will open at 10:00 a.m.