Jubilee House

4.8

Assisted Living Facilities
Leamington Spa, ENG

About this business

Wellness Assisted Living Facilities

Location details

Queensway, Leamington Spa, ENG, CV31 3JY, United Kingdom

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4.856 reviews

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John L

a year ago

Came in for respite care after an operation. Impressed on the first day that all staff knew me and called me by my name. Very good care which was flexible enough to cover my needs. Having separate dining areas on each floor makes eating more intimate. Also appreciated the lunches provided for visiting family and friends. Nothing was too much trouble for the staff. The stay definitely helped my recovery.

Business response:

Thank you for the wonderful feedback, the team very much appreciate it. We do hope you won't need us post operation in the future but you will always be welcome back if you do. Come and join us for a coffee and catch up anytime! Take care.

S K

a year ago

I went for 2 week's respite care in Jubilee House Care Home to experience temporary/permanent living there. I am an elderly lady, unfortunately suffering with a terminal illness, and obviously thinking about my future care. I was welcomed by all the staff and management who all came to introduce themselves. Whilst there, I wanted for nothing. The food was excellent and the staff so cheerful and helpful. There are activities available but no pressure to always join in. I left with the feeling that I will return as a resident ... read more

Business response:

Thank you so much for your lovely feedback. We absolutely loved having you stay with us at Jubilee House and although we would like you to be able to stay at home for as long as you can, we also look forward to welcoming you back to Jubilee. Look after yourself in the meantime and do pop in for a coffee and a chat with us anytime!

G W

a year ago

I spent valuable respite care at Jubilee House and found the experience comforting and comfortable. The caring staff were very attentive and professional with nothing being too much trouble day and night which was very reassuring. Although I wanted to go home I was genuinely sorry to leave the friendly supportive environment. The many extras included, eg guests' meals with me, hairdresser and beautician were an added bonus. All in all, I would highly recommend Jubilee House.

Business response:

Thank you so much for taking the time to provide such wonderful and valuable feedback. Take care, from us all at Jubilee.

Dave S

a year ago

My mother moved to Jubilee House from another care home six months ago and we have experienced nothing but perfect care since then. She is comfortable and happy and recently said unprompted: “You wouldn’t think this was an old folks home."

Business response:

Thank you so much for the kind feedback, we truly value this and your support. We are so glad you chose Jubilee House for your mother and it is an honour to be able to care for her. Thank you again.

Noreen M

2 years ago

I arrived at Jubilee House Care Home on 24th January 2024 after having a total hip replacement. On arrival, I was greeted with warmth and kindness by the staff. Once settled in my room, refreshments were provided. From that day and night, nothing was too much trouble for the staff. On arrival, my friends and relatives received the same warmth from the staff. I will be leaving Jubilee House on 13th February after three weeks of convalescence. I am now able to walk (with one crutch!) Rested and more than ready to start a new l... read more

Business response:

Thank you for your wonderful review, the team will be delighted to hear how much you enjoyed your stay with us. We look forward to seeing you "without the crutch" for a cup of coffee and a piece of cake soon!

Mary W

2 years ago

I came for two weeks of rehab after surgery. It was a very successful stay and definitely aided my recovery. All the staff were caring and helpful, and the food was excellent. Would recommend.

Business response:

Thank you so much for the lovely feedback. We are so glad you enjoyed your stay with us; we would welcome you back in a heartbeat. Take care of yourself.

P L

2 years ago

Very lovely, kind and reassuring. Staff always attentive and helpful.

Business response:

Thank you so much for your kind comments. Every staff member at Jubilee strives to ensure each and every resident enjoys their stay, whether that be short-term or long-term. We are so pleased to hear you experienced that during your stay.

Sue C

2 years ago

All the team members at Jubilee House are always so friendly & can’t do enough to make you welcome. The facilities & care packages are also tailored to the needs of each individual. A wonderful environment to live in!

Business response:

Many thanks for the kind feedback, it is very much appreciated. Always a pleasure to welcome you and the family to Jubilee.

D C

2 years ago

My aunt came in for respite care over the Christmas period and loved every minute of it. I was impressed by how the staff introduced themselves to her, nothing seemed to be too much trouble. Having had experience of other care homes in the area it was lovely to see members of staff smiling which added to the overall experience of the home and made you feel welcome.

Business response:

Thank you so much for taking the time to post a review. Our entire team try their very best to ensure residents and their relatives feel welcome at Jubilee House and it's nice to hear you felt that. Your aunt would be welcome back here any time, she was a joy to care for. Many thanks.