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Jubilee House
- Assisted Living Facilities
- Leamington Spa, ENG
About this business
Location details
Queensway, Leamington Spa, ENG, CV31 3JY, United Kingdom
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My dad has been here over a year and we are still experiencing fantastic care as his needs are getting greater. The staff are all so kind, caring and friendly. The care home is more like a hotel with the sociable Bistro and excellent large rooms my dad feels at home and is treated with pure dignity and respect.
Jubilee House is a warm, caring home where all staff take the time to understand the residents and adapt to their needs. My mum feels safe, secure, and surrounded by friendship and support. The home offers a vibrant and happy environment where my mum's health and personal wellbeing has flourished within the bounds of her healthcare needs. Communication with family is also great.
Business response:
Thank you for your kind review Melissa, we are so pleased that your mums wellbeing has improved since moving into Jubilee House.
The home is fantastic, providing excellent care. Very homely and doesn't feel like a care home, more like a hotel. Lovely staff providing excellent care with lots of activities and excellent food. The residents are treated with respect.
Business response:
Dear Melissa Thank you so much for taking the time to leave us such a wonderful 5 star review. Your kind words mean a great deal to all of us. We truly appreciate your trust and support and we are delighted to know that you have had a positive experience with our home and team. Your feedback motivates us to continue providing the highest standard of care, compassion and support to our residents and families.
My father has been a resident of Jubilee House since the care home opened in May 2023. He is very happy living here and the staff are very caring. Dad enjoys the entertainment and activities which are well planned. He also enjoys the food very much.
Rod's daughter and I have found the staff at Jubilee House to be very caring, friendly and professional. The facilities are excellent and the care provided first class. I would like to thank everyone who supports Rod in his care needs.
The team at Jubilee House have been amazing to help my mum settle into her new home, Nothing has been too much trouble, and the friendly and lovely team along with the beautiful surroundings have helped mum to feel as at home as possible, and really well cared for. It's always a pleasure to visit, and be greeted with a warm, friendly welcome. Would recommend.
A lovely, warm welcoming environment. Staff are fun, caring and kind. The environment is clean and light, residents are treated with dignity and humour.
Business response:
Dear Emma Thank you so much for your 5 star review. Appreciate very much your trust and support.
Jubilee House has been absolutely welcoming to my mom. With excellent services, excellent food and experienced staff. Everything is well documented, precise and professional home manager overlooking all of this. I have no negative comment to provide. Jubilee house serves all stars and highest ratings.
Business response:
We truly appreciate you taking the time to share your experience. Your lovely feedback means a great deal to our team. It is a privilege supporting your mum. Your words reassure us that we are making a positive difference. Thank you again for your trust and support.
We spent a lovely Christmas at Jubilee House, all inclusive Christmas Meal with everyone in our family. Food was lovely and absolutely loving, joyous staff. No complaints.
Business response:
Dear Tharumini Thank you for visiting us during Christmas, travelling all the way from Australia to spend this Christmas with your Nan. Appreciate your five star review and it is our pleasure looking after your lovely nan at Jubilee House.
Frequently asked questions about Jubilee House
How is Jubilee House rated?
Jubilee House has a 4.9 star rating with 69 reviews.
When is Jubilee House open?
Jubilee House is open now. It is open 24/7.