Jubilee House

4.8

Assisted Living Facilities
Leamington Spa, ENG

About this business

Wellness Assisted Living Facilities

Location details

Queensway, Leamington Spa, ENG, CV31 3JY, United Kingdom

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4.856 reviews

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Gail H

2 months ago

I was resident at Jubilee House for a fortnights respite care. From arrival to departure I found all the staff to be extremely friendly, pleasant and attentive. The laundry and facilities were all to a very high standard. It was reassuring that a number of the staff remembered me from my previous visit from years ago. Should I need respite care in future Jubilee House will certainly be my no 1 choice.

Elizabeth A

3 months ago

The staff - amazing, from cleaners to caring staff, chef to hospitality, the service is exceptional. Management through to domicilary staff, they actually care, they listen and then do the right thing by ensuring all clients have what they need. Food and drink - amazing. Jubilee House - there should be hundreds of them, a marvellous.

Business response:

Thank you so much for your wonderful review. Its our pleasure looking after your mum at Jubilee.

Robert M

3 months ago

Our forth 'respite' bleak in our 'home from home' Jubilee House, superb staff and accommodation - its just what we look forward to giving both my wife and myself an enjoyable 'holiday' from every day life. Thank you all.

Business response:

Thank you very much for choosing Jubilee and for your wonderful review. Glad you both had a beautiful stay with us. Looking forward to having you both again.

Vanessa B

3 months ago

Everyone at Jubilee House have been incredibly lovely from looking around, settling our relative in and making our relative feel like part of the 'Jubilee' family. The staff are all very caring and I have often asked when I can move in?!? I can't talk highly enough of Jubilee House - they are all amazing.

Business response:

Dearest Vanessa Thank you for taking time to write a five star review for Jubilee House. We greatly appreciate your comments and it is our pleasure providing excellent care to your Nan.

P R

4 months ago

With work I visit many care homes and the vast majority are places I would not wish on anyone. Jubilee stands out with the quality of the the place and the quality of the staff. The staff are lovely and many go overboard in supporting my mother. She is very happy here and is not normally an easy person to please. This is an exceptional place because of the staff and they ensure that the residents are well looked after, and their needs are carefully considered. There is nowhere else I would wish my mother to be.

Suki B

5 months ago

My dad was one of the first residents at Jubilee House and lived there for the past 2 years. From the very beginning he was made to feel welcome the home and the team went above and beyond with kindness, respect and dignity throughout his stay, and in his final weeks he received the most compassionate end of life care, knowing he was safe, comfortable and surrounded by such dedicated staff. Warmed the family heart. Also so grateful for looking after me, offering me a room, feeding me so I could be near and care for my dad. T... read more

Business response:

Thank you so much for sharing these heartfelt words about your dad's time with us at Jubilee House. It was our privilege for our team to care for him over the past two years and to be alongside you and your family in his final weeks. Knowing that he felt safe, respected, and cared for with dignity means so much to our whole team. We are deeply touched by your thoughtful words.

Mary C

5 months ago

My stay at Jubilee House has been excellent. It is my second stay, and it has been a great experience I will never forget.

Business response:

Thank you so much for taking the time to share your lovely feedback. We're delighted to welcome you back to Jubilee House and even more pleased to hear that your stay has once again been such a positive experience.

Amy C

8 months ago

We're so grateful for the professional, warm & heartfelt care that my Nan receives at Jubilee House! She's settled in really well, is much better (physically & mentally) than she's been in a long time, & as a family, we're always given such a warm welcome when visiting!

Business response:

Thank you so much for your kind words! We're truly touched to hear how well your Nan has settled in at Jubilee House and that she's thriving both physically and mentally. It means the world to our team to know that you feel welcomed and supported every time you visit. Providing heartfelt, professional care is at the core of what we do, and your feedback reminds us why we love doing it. Thank you again for your trust and support!

V G

8 months ago

My mum went in for 2 weeks respite. From the initial call all the way through mums stay the care has been excellent. Every member of staff that I came into contact with was professional, kind and sincere. Special mention to the lady at reception who was very kind. I would not hesitate in recommending Jubilee House as an excellent care home.

Business response:

Thank you so much for your kind words and for taking the time to share your experience. Your special mention of our receptionist will certainly be passed on-she'll be so pleased to know she made a difference. Best wishes.