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1981 N Broadway, Suite 200, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 1:00 p.m. | |
| Wed | 7:00 a.m. to 1:00 p.m. | |
| Thu | 7:00 a.m. to 1:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Yes the staff is nice at the WC office, BUT the program is very pricey! and you're stuck in a 3 month contract before you can cancel. I joined this place exclusively for the newest medication on the market which they said they had and advertised. However after signing my life away and having my initial appointment, I was told I had to wait until Week 2 to meet with the clinician to get the prescription. Then on Week 2 the Clinician tells me, oh that med is back ordered and won't be here for 2 weeks. So I'm in the program... read more
You are better off doing weight watchers and cutting out refined carbs. This program is extremely expensive ($388/month) and claims to be very personalized. I was very successful on the program, that's because of the work that I put in. You just don't get what you pay for here. You see a different practitioner every week (it's very random) - some of them are very good - and others are not (chomping on bubblegum/doing their hair/and not trying to make any sincere connection with the customer). There's an online portal - ... read more
This review is a reflection of MY experience; your mileage may vary. Why am I posting it? Because I want any 50+ year old, overweight women, to be aware and urge you to take control of your own experience. Does this program work? Yes, in spite of the people managing it. Did I almost die as a result of the program? Yep. Me: 56 years old, overweight by 40+ pounds. After blood work was taken, I was told my thyroid and female hormones were all under performing. Upsell to using their Dr to prescribe female hormones (called "the s... read more
Staffed by nice people who don't really know what they are doing. You get very little instruction on what to do for the first few weeks. It's really just up to you to starve yourself, and you pay a small fortune to go here. Don't bother buying their vitamins or getting shots. The only thing that helps is the prescription for phentermine which is an appetite suppressant. I'd recommend just getting it from your doctor and buy meal replacement shakes online, eat as little as you can, no carbs or sugar, and you'll drop 30 pound... read more
Update to my prior review: last year my daughter used the program. After six weeks, she decided she could do it on her own and told them she would not be returning. Jumpstart kept charging us even after I contacted them; after two conversations and a promise about speaking to a supervisor, I never heard from them again (no, I was not verbally abusive and did not behave in any other way that would justify them not dealing with me.) I kept calling and messaging them and kept being ghosted for several weeks. I eventually took t... read more
Business response:
I'm sorry to hear about your unfortunate experiences. We have been working hard to make sure these types of things don't happen, and am sorry this happened to you and your daughter. If you're interested in discussing this any further, or still have any outstanding issues, please feel free to message me directly and I'll personally make sure you get your items addressed. Todd
Do yourself a favor and run to another weight loss program! After 5 years of being a "patient" at Jumpstart, I am now banned from using them. They went from being a medically supervised clinic, with professionals and doctors that would talk to you, to a revolving group of what seems to be temporary workers. For the last six months, I've been passed around to new staff members who: 1) don't check my records 2) know nothing about my previous week's visit 3) want to have me take and discuss tests that have already been done 4... read more
I'm not one to complain but the new receptionist on Saturday mornings needs an attitude adjustment. I am in the customer service field and I know good service. She never greets the customers with a smile or even tries to engage with us. I walked away from my appointment last week shocked how rude she was. I love all the counselors and I loved the receptionist that was there before. We pay too much money to be treated like we are bothering her!
I lost weight...not denying that. After consistently losing 2-3+ lbs per week, week after week, I was chewed out for losing only 2 tenths of a pound during one weigh in. The counselor/nurse practitioner had a bad attitude and wanted to know "what happened?!", assuming I went off-diet/meds and pigged out for the week. Excuse me?! I'm the professional dieter here, give some respect!! She was very condescending to me. I quit the program shortly after that session. Happy to report, that by using the Atkins principles (which ... read more
I had terrible experiences at Walnut Creek and Piedmont. I quit after 3 years even that in 2013 I was featured at the web site. The staff is constantly changing and very expensive.
JumpstartMD has a 4.2 star rating with 96 reviews.
JumpstartMD is closed now. It will open tomorrow at 7:00 a.m.