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Keffer Volkswagen
- Car Dealers
- Huntersville, NC
About this business
Location details
13651 Statesville Rd, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Wonderful Very pleased with the whole experience. Randall L and the entire staff were very knowledgable and profesional. Will recommend to my family and friends.
Business response:
Thank you so much for your time and input! We appreciate the opportunity that you extended to our team immensely and are very happy to see that you are pleased with your buying experience!! We would feel extremely honoured if you would keep us in mind if you have any family or friends that are in need of a new vehicle!
Andy Hicks I am so happy Andy Hicks is part of the Keffer Volkswagen family. I just bought my 3rd VW from him 3 days ago and it was seamless as always. RE
Business response:
Andy Hicks is a great asset to the Volkswagen family and we hope you enjoy the most recent VW purchase. See you again in the future.
Great car , Price and customer service. Great Price and good value for the Car .Took a used 2009 Accord LX. Ask for Tim Black.He was great , was straight forward and told me all about the car. I would say he was he reason i purchased the car.He even made follow up calls to get me clarifications about the car.He made sure a few hundred dollars doesn't spoil a good deal. Have some wheel alignment issues with the car,timothy told he would get that resolved. Great experience so far,hope it stays good.
Business response:
Our team wanted to thank you so much for taking the time to share your experience with us!! We appreciate it immensely and will look forward to assisting you with anything that you may need! Thank you once again!
Best buying experience ever I've bought a lot of cars in my life but this buying experience was by far the most pleasant. I knew what I wanted and they went out of their way to make sure I got it. I would definitelt recommend them to anyone looking for a car.
Business response:
We are glad to hear that you had a pleasant experience at our location. We hope to see you in for another vehicle or your service needs.
Fabulous buying experience The entire team went to bat to get me the very best deal! Very impressed by sincerity of staff.
Business response:
We are pleased to hear that you had a great experience at Keffer VW and we hope to see you in the area again in the future.
I purchased the vehicle November 19Th by November 26 I purchased the vehicle November 19Th by November 26 I start having problems out the vehicle. I told Josh Miller that the car was driving funny he was my sales person. He said no check engine light is on. I said no . took the vehicle back to get it serviced. They told me that it was a transmission today. They told me I would have to pay them $4500 to put another transmission in the vehicle that I haven’t had 30 days it’s been sitting on there lot for about two weeks I thin... read more
Business response:
Hello Zandra, We truly value your feedback here and would like the opportunity to speak with you about your recent car-buying experience with our Sales Team. Additionally, we would like to address your interaction with our Service Team regarding the cost associated with the repairs of the transmission in your vehicle. If you would kindly email your best contact information to us at a time that works best for you, it would be greatly appreciated. Thank you, Customer Service Team [emailprotected]
I have asked for Corporates information since June three I have asked for Corporates information since June three days after purchasing the car. The car has a failing battery pack and drive unit and is not drivable after 1 month. No one will answer my calls and they even attempted to call law enforcement after I demanded corporates number in person. Do not buy a car from this dealership if it’s a Tesla for sure because they have to send all cars to Tesla and their mechanics have no clue how to fix anything Tesla at Keffer. T... read more
Avoid like the plague. Avoid like the plague. I give 2 stars because the purchase transaction and price was reasonable. They make you buy an add on package with road side assistance, protectant, door guards, etc for over $2k. I negotiated and got the price of the car/trade in to make up for this. I have had the car in the shop 3 times in 10 months. Each time I have asked for a reapplication of the paint protectant and they say ‘we need to talk to sales’ and then ultimately say they couldn’t get to it when I pick my car up. T... read more
Business response:
Hello, Please know your feedback is very important to us. We would like to speak with you about your recent experience with our Service Team. You can email us your contact information at your earliest convenience so we may discuss this in greater detail. Thank you, Customer Service Team [emailprotected]
One of the most dishonest and unprofessional businesses I One of the most dishonest and unprofessional businesses I have ever dealt with. Deceptive business practices. Obviously very poorly managed. If you want your intelligence insulted, pay them a visit. Owner should be ashamed. I don't know how they stay in business.
Business response:
Mark, We appreciate you taking the time to share your review. Customer satisfaction is important to us here at Keffer Volkswagen and we would appreciate the opportunity to learn more about your experience with and and the feedback you have shared. Please reach out to us at your earliest convenience. Best regards, Customer Service Team [emailprotected]
Frequently asked questions about Keffer Volkswagen
How is Keffer Volkswagen rated?
Keffer Volkswagen has a 4.2 star rating with 2,495 reviews.
When is Keffer Volkswagen open?
Keffer Volkswagen is closed now. It will open tomorrow at 9:00 a.m.