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Ken Ganley Nissan
- Medina, OH
About this business
Medina Nissan. Visit Us Online for Local Offers & Events.
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Good service" Service quality was good. However, please keep customers updated on progress. I sat in waiting area for approximately one hour and twenty minutes before anyone updated me on progress of my vehicle. After we discussed what needed to be done, I found out that my car wouldn’t be done for another hour to hour and a half. After I expressed my displeasure, I was offered a vehicle to drive until my car was finished. That was great! Also, thanks for supplying complimentary snacks and beverages. That is really apprecia... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Quick and efficient service " I just needed an oil change. I have a commercial van and the service crew was the fastest I’ve experienced. Great job. I’ll be back in another 5,000 miles. Thanks
Business response:
Your business is appreciated. Thank you for servicing your commercial vehicle with us.
"Excellent and efficient service as usual! Always..." Excellent and efficient service as usual! Always appreciate the effort! All without a scheduled appointment. Looking forward to our follow up visit next week hopefully!
Business response:
Thank you for your great review.
"Routine Maintence was quick and painless. Fast but..." Routine Maintence was quick and painless. Fast but thorough. Great folks to deal with. Explained service done and future visits. Service waiting area at.the time made it easy for me to work while i waited.
Business response:
We appreciate your positive review.
"Everybody treated us with respect, an were very courteous..." Everybody treated us with respect, an were very courteous and helpful to our needs in purchasing the auto, We were very happy working with the Hanley team,
Business response:
"Courteous, helpful, and respectful" is a wonderful compliment. Thank youi!
"5/5 stars. Very thorough, detailed explanation of work..." 5/5 stars. Very thorough, detailed explanation of work done. Nice, clean, uncluttered waiting area with available snacks if you desire. Good experience each time.
Business response:
Thank you for your great service review.
"Ken Ganley Nissan Service Department is Outstanding!" The attentive and detailed customer service provided by Mike McNeeley is the reason why I continue to bring my Nissan to Ken Ganley for all of my service needs!
Business response:
We appreciate your business and your kind words.
"Excellent service department." Mike McNeeley is an outstanding professional in the service department. He has great communication skills and kept me informed about my service. I leased my car from Ken Ganley because Mike is in the service department. Thank you!
Business response:
Mary Rose, thank you for leasing and servicing your Altima from Ken Ganley Nissan in Medina.
"Replaced Windshield" They did a great job with replacing my window and were done when they said they would... keep up the great work and service ! But these stupid surveys keep coming till I answer. They are very very annoying... Then it will not let you submit because you are one word short of the minimum 25 words... I can tell you that I will not be doing anymore of the surveys.
Business response:
David, thank you for servicing your leased Altima with us. We appreciate your sales and service business.
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.9 star rating with 4,120 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is open now. It will close at 8:00 p.m.