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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"I have been taking my vehicles to Ken Ganley for service..." I have been taking my vehicles to Ken Ganley for service for a few years now. The service department team is lead by Tigh Shaffer and are the greatest, best never team. Always do an excellent job. From the service writers to the technicians are great, friendly and very knowledgeable. If you don't take your vehicle to them for your service needs something is wrong with you
Business response:
Hi Inno_1, we are very happy to have provided you with such a positive experience!
"Rose was very professional and knowledgeable. She..." Rose was very professional and knowledgeable. She explained every step of the process. She even took the time to sanitize the door handle and steering wheel when I went for a test drive. She showed me all the features on my new car and made sure to answer all my questions before I left the lot. I highly recommend her for a great car buying experience.
Business response:
Thank you for taking the time to let us how know we did a great job.
"THE BEST!" I don't give my trust easily. It has to be earned and every person I have ever dealt with at Ken Ganley Nissan in Medina has definitely earned my trust and respect.
Business response:
Mary thank you for your glowing review.
"All went well and was happy with everyone who worked with..." All went well and was happy with everyone who worked with us. Thanks again for the quick turnaround in getting all repairs finished in 1 day.
Business response:
We appreciate your positive feedback.
"Great Customer Service, Solution oriented" Tigh did an amazing job getting our company vehicle serviced. He truly went to bat to have a warranty issue reviewed and in these difficult times we really appreciated all that he and the Ganley dealership did to reduce the cost.
Business response:
Thank you Eric was letting us know you are 100% completely happy.
"Our sales representative was awesome! He kept us in the..." Our sales representative was awesome! He kept us in the loop throughout the whole process, and has been kind enough to be on standby to answer any of our questions!
"The people especially our salesperson Rose were very nice..." The people especially our salesperson Rose were very nice very helpful throughout our experience. I was disappointed about the detailing job when we picked up our Rogue. The inside was still pretty dirty with lots of crumbs between the seats and around the center console.
Business response:
John and Maryann, thank you for your 5 star review of your Sales Professional Rose. Sorry if our detail department disappointed you. Does it just need a better sweeping or is there more that needs attention?
"Fast and Fair" Took my Maxima due to trim falling off. Dealer replaced free of charge and very quickly! I appreciate Ken Ganley realizing that this issue was not my fault but due to design of vehicle.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Since leading my Altima in June, I can say I came for..." Since leading my Altima in June, I can say I came for license plates. I had my car washed. I feel they do a good job. Sales & service.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ken Ganley Nissan has a 4.6 star rating with 4,876 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.