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Kenny's Tipperary Inn
- Hotels
- Montauk, NY
About this business
Location details
432 W Lake Dr, Montauk, NY, 11954, United States
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Poor No hot water in bathroom, night manager was nasty said water came from "other building" and took time to heat up. After 2 cold showers, I figured out the hot and cold was reversed in sink and shower. location, space
Business response:
Thank you for your feedback, and we're pleased to hear you found our location and space satisfactory! We apologize for the inconvenience you experienced with the hot water and the miscommunication with our night manager. We appreciate you bringing this to our attention. Your feedback will help us improve our service, and we hope to provide a more seamless experience for future stays.
Bad
Disruptive sleep plus the office smelt like a cigarette ashtray - owner/employer smoked We were downstairs - people above arrived at midnight and stomped around for an hour. Lino floors so no sound proofing - sucked! Plus another group partied till early in morning again no sound proofing - old story a get what you pay for or less than what you paid for. Location was the only thing going for the place.
It was ok Bathroom…toilet was very low and it was difficult to sit…they should consider comfort height toilets…the walk in shower had no shelves to put your shampoo bottle etc. hotel/motel have to consider that they may have senior citizens that could stay there Location
Business response:
Hello, thank you for your feedback! We are glad you found our location to be convenient! We have taken note of your recommendations. We recommend requesting an accessible room in the future to help alleviate some of the inconveniences you experienced during your stay. We appreciate your feedback and hope to welcome you back in the future!
Poor Es war alt und ziemlich schmuddelig und dafür viel zu teuer. Wenig
Business response:
Hi Miriam, thank you for your feedback. We did not receive any concerns/complaints during your stay, and would love to take the opportunity to learn more about how we can improve future stays. We welcome you to reach out to us directly. We hope to have the chance to welcome you back in the future for a better stay!
I can’t believe I paid $450 to so much hair in my “clean” room My room was not clean enough. I found someone else’s hair in the bed and the bathroom. Conveniently located
Business response:
Hi Anna, thank you for sharing your feedback with us! We are sorry to hear about your experience, as this falls far short of our usual standards. Please accept our apologies for any inconvenience during your stay. We take cleanliness very seriously and addressed this matter with our housekeeping team to ensure such an oversight do not happen again. We appreciate your mention of our convenient location, and we hope you'll consider giving us another opportunity to provide you with a better stay in the future!
Poor One of the tv wasn’t working at all another tv volume didn’t work is not worth that $ and you can’t not lock windows lock was Broken on two windows someone can easily open windows from outside and go in
Business response:
Hi Dominika, we appreciate your feedback and apologize for any inconvenience during your stay. Guest safety is very important to us, we checked the window locks and confirmed they are in working order; however they do require some force to turn as they are not turned frequently. We apologize for any confusion regarding operating the TVs. We have checked them and both appear to be in working condition. We regret not being informed of any issues or concerns during your stay as we would have been happy to rectify any of these i... read more
再不去住了 价格过高，环境一般 性价比超级低
Business response:
Hello, we are sorry to hear you did not enjoy your stay with us. Labor Day weekend is one of the most expensive weekends in Montauk, however we are proud to consistently be one of the most reasonably priced hotels in Montauk. If you have any specific feedback on how we could improve your stay, we welcome you to contact us directly. Thank you again for your feedback!
Disappointing
Frequently asked questions about Kenny's Tipperary Inn
How is Kenny's Tipperary Inn rated?
Kenny's Tipperary Inn has a 4.1 star rating with 2,497 reviews.
When is Kenny's Tipperary Inn open?
Kenny's Tipperary Inn is open now. It is open 24/7.