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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
mis amigas y yo pasamos muy mala experiencia en new york por culpa de quinta inn llegamos 12:30am y estaban canceladas todas las reservaciones, no se que problema tenían con su hotel no nos dieron explicación simplemente dijeron que todo estaba cancelado pero nadie nos aviso antes de llegar no mandaron ningún correo, ni textos tuvimos que buscar hotel ese mismo día y movernos de madrugada, llegamos a otro alojamiento a las 3am gastamos el triple ya no había opciones económicas pagamos mas dinero en Uber también cero recomend... read more
Business response:
Hello Patricia, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to man... read more
Disappointing
Pessima Aspecto de sujo, mal cuidado, parece abandonado. Somente a localização compensa
Business response:
Hello Guilherme, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Very Poor
HORRIVEL. descaso com os clientes. entrarei nas pequenas causas. cancelaram a minha reserva por email 3h antes de eu chegar de madrugada no hotel. eu ja havia pago 3 semanas antes. Tive q de madrugada catar outro hotel 4 vezes mais caro, de última hora. Total descaso deles e do Booking, irresponsável dizendo que eles não tem responsabilidade sendo que contratei por eles. No AirBnb caso algo dê errado, eles te colocam em outro local. Falta de respeito com o cliente.
Business response:
Hello Caren Thoen, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of ... read more
This booking was canceled because the hotel closed and canceled my reservation.
Mala experiencia Sr hasta ahora no liberan una retención de mi tarjeta visa del banco monto 323.02. Envié correo y no tengo respuesta alguna.
Business response:
Hello Meza, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Bad todo no me gusto mi experiencia fue súper mal no recibí la notificación que el hotel estaba cerrado y me cancelaron el alojamiento tube que buscar otro hotel en el mismo día que llegue pésimo muy pésima experiencia y todavía sigo esperando mi reembolso
Business response:
Hello Yaquelyn, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Terrible experience. Should be rated below "1" but no such option Reservation canceled without prior notice. Arrived and was left without accommodations. Two weeks later, still no refund. Nothing
Business response:
Hello Inguna, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.