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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible phones did not work, roaches in the room, tv remote did not work and they did not have extras. room was dirty. bar lock on door was broke. nothing
Business response:
Hello bryan, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed ... read more
Very Poor Service, I didnt like it.
Business response:
Hello Guest, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Disappointing not clean, they offer breakfast but thats a fake add. location and its close a Train station
Business response:
Hello Natalia, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superio... read more
Bad
HOTEL NO DEBERIA DE OFRECERCE EN BOOKING, NO CUBRE LOS ESTANDARES DE CALIDAD E HIGIENE EL HOTEL NO ESTA MUY ACTUALIZADO LAS HABITACIONES VIEJAS Y SUCIAS, EN EL PARQUEADERO A NUETRA LLEGADA SOLO SE VEIAN RATONES POR TODO LADO Y BRINCABAN A EL SOTANO, ES POR LA RAZON QUE NO ME GUSTO QUE HASTA PERDI LA PLATA DE MI ESTANCIA POR QUE NO ME QUEDE EL EL HOTEL Y AUN ASI ME COBRARON TODO EL HOTEL NO ESTA MUY ACTUALIZADO LAS HABITACIONES VIEJAS Y SUCIAS, EN EL PARQUEADERO A NUETRA LLEGADA SOLO SE VEIAN RATONES POR TODO LADO Y BRINCABAN... read more
Business response:
Hello Andres, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Poor
The hotel isn't pretty, but it works if you want a cheap place to spend the whole day out exploring The room did not look clean at all, and the air conditioning seems to have not been maintained for more than a decade. The beds are fine, I have nothing bad to say about them. The furniture is old as is the AC. The bathroom in the lobby has a damaged door and the ice machine is not working. The location is very good, it is a short distance from the metro and there are also many restaurants around the hotel.
Business response:
Hello Dariana, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most... read more
Fair
Disappointing Not clean!!!
Business response:
Hello Eddie , We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.