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37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
ES UNA ESTAFA, EL HOTEL ESTÁ CERRADO. SUCIO MAL TRATO. HORRIBLE. EL PEOR HOTEL DE MI VIDA ES UNA ESTAFA. EL HOTEL ESTÁ CERRADO. Llegamos y había un cartel en la puerta que indicaba que estaba cerrado "por una emergencia". Nadie nos había avisado. Lleno de mesas con gente entrando, era como un comedor social. No nos dieron alternativa NI BAJO NADIE A DARNOS EXPLICACIONES. Todo sucio. ES UNA ESTAFA! Este hotel NO DEBERÍA ANUNCIARSE POR BOOKING. El señor de recepción se dignó a bajar al cabo de 15 minutos y no nos dio ni explic... read more
Business response:
Hello Estel, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
When I arrived I was told all reservations were canceled and would be refunded. When I arrived I was told all reservations were canceled and would be refunded. The lobby was full of vendors selling merchandise. I am still waiting for my refund or a response regarding my refund When I arrived I was told all reservations were canceled and would be refunded. The lobby was full of vendors selling merchandise. I am still waiting for my refund or a response regarding my refund
Business response:
Hello Alejandro, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our ... read more
Terribly disgusting In one word disgusting. Firstly, the cleanliness of the place is terrible, from he reception until the rooms. The room has not been cleaned for a long time, there is dust everywhere and the carpet is disgusting. Also the facilities are terrible, there is only one single light next to the door and the rest of the room is in the darkness. Even more if your room is under the ground level. And lastly, you can see when booking a gym and breakfast included, but once there there isn't anything. The hotel is not ... read more
Business response:
Hello Oleguer, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Bad
Nous avons appris à l’arrivée que notre réservation était annulée
Fair Das Hotel ist den schlechten Bewertungen entsprechend schlecht! Das Frühstück neben an im Restaurant
Business response:
Hello Valentin, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We appreciate you taking the time to share your experience.
Muito sujo mas o preço é bom Limpeza zero
Business response:
Hello Andressa, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. I hope that we will impress you with exemplary service during future visits.
Bad 到着時ホテル側の都合(due to emergency)でキャンセルされた。代わりは自分で探さなければならなかった。返金して欲しい。
Business response:
Hello Akira, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
no worke sitaff no
Business response:
Hi Junaid, Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.