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10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Very Good
Great bang for your buck The AC unit was a little loud at times. Minor scratches on the door and handles. Rooms were spacious and clean, the breakfast menu changes every day and is very good! The pool looked nice but we didn't try it out. Even though there was a Fire inspection everything was handled very well. Very good value for price
Very Good
Overall a good place to stay overnight . My guest complained about a weird spell in the room & ice machine was out of order. Got a decent rate last minute. near shopping mall & restaurants. 15-20 min drive from Mt Bonnel .
Business response:
Thank you for sharing your feedback.We sincerely apologize for the issue in the room and the inconvenience caused by the ice machine being out of service. Your comments have been shared with our housekeeping and maintenance teams so we can address these issues promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.
Very Good Price. I had to pay $50 for an unplanned deposit at arrival. Location
Business response:
Thank you for your feedback. We’re happy to hear our location was convenient for your stay. We do apologize for any frustration regarding the incidental deposit at check-in. We understand unexpected charges can be inconvenient. Please note that our $50 incidental deposit is disclosed in the reservation policies provided through third-party booking sites prior to arrival. We appreciate your comments and will continue working to ensure this information is communicated as clearly as possible. Thank you again for staying with us... read more
Hard to get a good room with Booking. A dog kennel. So many dogs. Booking always gets the worst rooms. Location off the freeway, so quiet. Good breakfast.
Business response:
Thank you for your feedback. We’re glad you enjoyed our quiet location and breakfast offerings. We’re sorry to hear your room assignment did not meet expectations and that the number of pets during your stay impacted your experience. As a pet-friendly hotel, we do welcome guests traveling with dogs, but we understand this may not be ideal for every traveler. Please know that room assignments are based on availability, regardless of booking platform, and our team is always happy to assist with preferences whenever possible. W... read more
Great hotel for those not wanting to break the bank The only minor complaint I have is that the elevator is scary sometimes with the loud noises it makes when moving. Other than that I have no complaints. The property is within close range to many shops, and just about 10 minutes away from the HEB center arena! With its cheap price it’s the best location for those who have a concert at the HEB center and don’t want to pay a lot for a hotel.
Exceptional
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,796 reviews.
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.