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La Quinta Inn & Suites Austin NWLakeline Mall
- Hotels
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Wonderful The staff was super friendly and helpful by accommodating my family to the first floor since the elevator was not working during our stay. Also, my room was clean and the breakfast was good
I appreciate the friendly employee specially the front desk clerk. Well, sound going through the walls, neighboring tenants heads TV so loud that I was not able to sleep till midnight. And maybe better tasting coffee. But for everything else the place was really good. It was clean , friendly and helpful employees .
A good stay. Even though the hotel’s only elevator was out of order the staff made sure we intended to keep our reservation before we got there, and we were given a room on the lower floors. The room suited our need perfectly and breakfast was so much better than we were hoping.
Business response:
Thank you for sharing your experience! We truly appreciate your understanding regarding the elevator being out of order and are glad our team was able to communicate with you in advance and accommodate you on a lower floor. It’s wonderful to hear that your room suited your needs perfectly and that you enjoyed our breakfast even more than expected. Your kind feedback means a lot to us! We hope to have the pleasure of welcoming you back again soon. Best Regards, Leany Weis Front Desk Manager La Quinta Inn & Suites By Wyndham A... read more
Exceptional
Exceptional
Exceptional
Exceptional We had a wonderful stay during our anniversary trip to Austin! Our room was incredibly tidy and clean—I usually worry about hotel beds, but these had brand-new, fresh linens that made me feel right at home. A special thank you to the two Filipino staff members who were so kind and professional. Their hard work and friendly faces made our stay extra special. We will definitely be back!
Business response:
Thank you so much for choosing to celebrate your anniversary with us here in Austin! We’re truly honored to have been a part of such a special occasion. We’re delighted to hear that you found your room exceptionally clean and comfortable, especially the fresh linens, as we know how important that is for a relaxing stay. Your kind words about our team mean the world to us, and we’ll be sure to share your appreciation with our staff. They take great pride in providing warm, welcoming service, and it’s wonderful to know they ma... read more
It’s a clean and nice hotel I didn’t like that I couldn’t get the tv by the couch to work properly. It said it was a Vizio tv so I assumed it has apps like the other tv did but I couldn’t get it to work. Which sucks because I got the suite because I love sitting on a couch and watching tv The room was huge. The suites are so big, it was magical. The bed wasn’t super soft but it was more comfortable than most hotel beds are
Business response:
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the spaciousness of our suites and found them to be such a magical part of your stay. It’s also great to know the bed provided a comfortable night’s rest. We sincerely apologize for the inconvenience you experienced with the TV in the living area. We understand how important it is to be able to relax and enjoy your favorite shows, especially when choosing a suite for that extra comfort. Your feedback has been shared with our... read more
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,741 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open at 12:00 p.m.