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La Quinta Inn & Suites Austin NWLakeline Mall
- Hotels
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Overall a good place to stay overnight . My guest complained about a weird spell in the room & ice machine was out of order. Got a decent rate last minute. near shopping mall & restaurants. 15-20 min drive from Mt Bonnel .
Business response:
Thank you for sharing your feedback.We sincerely apologize for the issue in the room and the inconvenience caused by the ice machine being out of service. Your comments have been shared with our housekeeping and maintenance teams so we can address these issues promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.
Very Good Price. I had to pay $50 for an unplanned deposit at arrival. Location
Business response:
Thank you for your feedback. We’re happy to hear our location was convenient for your stay. We do apologize for any frustration regarding the incidental deposit at check-in. We understand unexpected charges can be inconvenient. Please note that our $50 incidental deposit is disclosed in the reservation policies provided through third-party booking sites prior to arrival. We appreciate your comments and will continue working to ensure this information is communicated as clearly as possible. Thank you again for staying with us... read more
Hard to get a good room with Booking. A dog kennel. So many dogs. Booking always gets the worst rooms. Location off the freeway, so quiet. Good breakfast.
Business response:
Thank you for your feedback. We’re glad you enjoyed our quiet location and breakfast offerings. We’re sorry to hear your room assignment did not meet expectations and that the number of pets during your stay impacted your experience. As a pet-friendly hotel, we do welcome guests traveling with dogs, but we understand this may not be ideal for every traveler. Please know that room assignments are based on availability, regardless of booking platform, and our team is always happy to assist with preferences whenever possible. W... read more
Great hotel for those not wanting to break the bank The only minor complaint I have is that the elevator is scary sometimes with the loud noises it makes when moving. Other than that I have no complaints. The property is within close range to many shops, and just about 10 minutes away from the HEB center arena! With its cheap price it’s the best location for those who have a concert at the HEB center and don’t want to pay a lot for a hotel.
Exceptional
Wonderful No bad things I had an excellent stay at this hotel. Everything was very well maintained, especially the cleanliness, which was impeccable throughout all areas. The room was in perfect condition, and the attention to detail was evident. In addition, the service was outstanding. The staff was very friendly, attentive, and always willing to help with any need. Without a doubt, a very positive experience that I would recommend to other travelers.
Wonderful No bad thing to say I had an excellent stay at this hotel. Everything was very well maintained, especially the cleanliness, which was impeccable throughout all areas. The room was in perfect condition, and the attention to detail was evident. In addition, the service was outstanding. The staff was very friendly, attentive, and always willing to help with any need. Without a doubt, a very positive experience that I would recommend to other travelers.
Business response:
Thank you so much for your wonderful review! We’re delighted to hear that you had such an excellent stay with us. It means a lot to know that you noticed the cleanliness, maintenance, and attention to detail throughout the hotel, as we work hard to ensure every guest feels comfortable and cared for. We’re especially pleased that our team made such a positive impression with their friendly and attentive service. Your kind words will be shared with our staff, as they truly motivate us to keep delivering the best possible exper... read more
Exceptional Nettes Personal, gutes Frühstück
Exceptional
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.2 star rating with 2,813 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.