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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
. esta sucio no limpian bien el pasillo todo sucio igual el mini refrigerador de las habitaciones olian super feos en las 2 habitaciones que reserve el personal muy amables
Business response:
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Good hotel with unpleasant guests The smell of smoke in the hall, the dark elevator, small TV, and the old torn shower curtain The mattress, shower head, and friendly staff
Business response:
We appreciate the comments, especially with regards to your opinion of our staff and your comments about our elevator. Your voice is very valuable to us and we hope you will return on your next travels.
Just a play when the is no place to stay Didn’t have the breakfast I was told . I killed two spiders . And got bit The area and the staff .....
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and area. We hope to see you again and that you will be truly impressed with our continued improvements.
Fair
Poor No cups in room Only decaf coffee. Bath room not clean .. hair , roaches Not much !
Business response:
On behalf of our entire staff thank you for staying with us and for rating your stay.
Fair The wifi didnt work n i had work that needed to be completed. Only 2 sets of towels for a family of 5 and the next morning Housekeeping didnt bring towels The location was awesome and janice was very nice and accommodating
Business response:
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our housekeeping and comments about our location. We hope to someday have another opportunity to host your stay.
Horrible The staff was really nice. The building smelled horrible, the toilet in my room wouldn’t flush, I seen roaches crawling around, and to top it off it look like blood was on the curtains. I wouldn’t recommend anyone to stay here.
Business response:
Thank you for your assessment of our hotel. We appreciate that you’ve taken the time to point out the possibility of a pest problem. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. I am sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. This is certainly disheartening to hear and we want you to know that we are addressing the issue as guest service and satisf... read more
Dirty and we paid too much for pne of our rooms because we could not use the hot tub we paid extra f We wanted the hot tub room so we could relax and use the hot tub, BUT the tub was dirty and had old water in in from being previously used - about an inch of water with dirt or ? In it. The bathroom counter was dirty and the shelves in the bathroom were dirty with a few long hairs on them. We asked for extra towels because we had used 3 and were to they had no more to give us. Shower pressure was great
Business response:
Thank you for sharing your rating of our hotel. I am disappointed to hear that you were so dissatisfied with your stay. I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I assure you that the hot tub and other amenities are cleaned and serviced on a regular basis, and I want to apologize for the temporarily unacceptable state in which you found it.
Disappointing
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,118 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.