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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The hotel was dirty, the landscaping was all broke down, the public bathrooms were out of service, the laundry area was broken down. This is the worst hotel we have ever stayed at. I would give it a -0 rating
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
The property is old and run down. The staff was fair. Room was dirty and the tub was filthy. Breakfast was a joke. Hard boiled eggs swimming in hot water already peeled. Signs all over breakfast area saying you can’t take it to your room and only get one of this or that. The housekeepers came the first day - never saw them again unless they were hollering up and down the halls. I’ll never stay there again and probably never stay at a La Quinta again. Very disgusted and disappointed.
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with your recent stay at our hotel. Your response will go a long way toward improving our breakfast and overall guest experience. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
I would not recommend this place! I went to check in the lady Was very nasty with me but was pleasant with the few people ahead of me. They showed more concern for the white peoples dog than my kids . THe tub was dirty the room was never cleaned sheets nasty. Breakfast was not as advertised pool was closed !. I will never stay here ever again . It also smelled Disgusting like pets , Cats and dogs. Filthy place no lie!
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future.
the place is a firetrap.....all doors to the outside are locked at night and u cant get out...
Business response:
Thank you for bringing this to our attention. The safety and security of our guests is always our top priority. All exit doors are locked from the outside and a key is needed for re-entry. Please be assured the we will have our engineer look into this. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.
Room 289 stinks like pee, shower dont work, had to wait 20 min to check out and the pool was out of services breakfast was ok
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
The place was fine enough however very disappointed that there was no working pool or hot tub.
Ils n’ont pas fait le ménage de la chambre après la première nuit. L’eau du bain ne s’écoulait pas après une douche. Toilette bouchée et non résolu avant le départ
from the outside look good, but you walked in dirty, outdated room not cleaning, bathroom has mold. breakfast was ok.
Business response:
Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements.
I didn’t like this hotel, is not how it is in the pictures. My friends and I stay there for 3 days, the toilet dind’t want to go down we call the receptionist she say they will come in the morning to fix the problem, and they never came. We where having issue with the keys, and the guy who assist us was very rude, and it was “Manager”. I don’t recommend this place to anyone they are not professional since we got there we were having issue.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,498 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.