This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The staff were friendly.. but rooms were not very clean. The bed was not very comfortable, the floors were sticky and not clean… the chair was ratty on the side .. Friendless of staff
Exceptional
Good Needs some attention to detail, dirty floors, broken things, etc Very comfortable beds. Nice staff.
Mixed review. The breakfast closed down too early. The coffee offered in the rooms was awful! Also I left my new nightgown on the hook in the bathroom but when I called about it about 2 hours later, it was nowhere to be found!!! Also the $50 deposit for incidental expenses is instant but the return takes 3 to 5 days!!! Plus the person that checked us out didn't even mention it. The decaf coffee offered in the lobby was great. The bed was very comfortable.
Business response:
Hello Mrs. Bosslet, There is a sign sitting right in front of you when you are checking in that provides all the information regarding the $50 deposit and it's return timeframe. Also, regarding the nightgown, you were given a call back at the number that is listed on the reservation, and left a message letting you know that our laundry person had found it and that it would be waiting for you in our lost and found.
Good
Wonderful Era muy limpio y cómodo
Business response:
We’re delighted to hear that you found your room clean and comfortable. We appreciate you choosing La Quinta Inn & Suites Waxahachie and look forward to welcoming you back for another enjoyable stay!
Good I requested a handicap room,first floor,close to outside door/smoking area.On arrival was told that there were not first floor rooms that are handicap. Was a first floor close to outside door,no dedicated smoking area with seating or butt disposal post. Only handicap parking was at the front of building,too far for someone on a walker. Bathroom tub was to high to get into easy,toilet was too low! Room was too crowded to get around on a walker. Room keys quit working right as we were getting ready to load up and leave.ma... read more
Business response:
Thank you for taking the time to share such detailed feedback. We’re glad you enjoyed our breakfast, coffee, comfortable beds, clean room, and working air conditioning. However, we sincerely apologize for the difficulties you experienced with accessibility during your stay. We understand how important it is to have a room that safely accommodates a walker, along with convenient access to parking and exterior entrances. We regret that the room layout, bathtub height, and toilet height made getting around more challenging than... read more
Exceptional
Good place to stay a little uncomfortable but I would stay there again The room had mould coving the cabinets Close to the town and freeway
Business response:
We’re glad our convenient location near town and the freeway was a plus for your stay. However, we sincerely apologize for the mold you found covering the cabinets. This is not the condition we want our guests to encounter, and we understand your concern. We will share your comments with our housekeeping and maintenance teams so the issue can be inspected and addressed. We appreciate you bringing this to our attention and apologize for falling short of your expectations.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,791 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.