Not so great experience.
Could not get good sleep due to noises from other rooms around us and above us - noise of people walking, sounds of someone in pain during their sleep, echo from AC running.
Room was very big almost like a suite, but the sitting area had a single cushioned chair and a desk with chair with lots of empty space which is probably why we could hear echoes.
Room was big - looked like recently remodelled.
Business response:
Hi Nilesh,
We deeply appreciate your valuable feedback and sincerely apologize for any inconveniences you encountered during your stay. We are delighted that you found our recently remodeled spacious room impressive, but we deeply regret that the disturbances from neighboring rooms and above prevented you from having a restful night's sleep. Your insights are invaluable to us, and we will certainly take your observations into account as we continue to enhance our accommodations. Your comfort is of utmost importance, and we w... read more
Laundry room and gym unavailable
Business response:
Hi Backtrack,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The receptionist are always pleasant and very helpful, I don’t like rooms close to the elevators the breakfast always am
Didn’t light place close to the elevators
Always close to venues and restaurants
Business response:
Hi Amelia,
We greatly appreciate your business, and your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon, and thank you for choosing us as your destination of choice.
All the staff were very nice and accommodating. Breakfast was pretty good, especially the link sausage on the weekend.
Business response:
Hi John,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!
Exceptional
Very small pool.
Good location, breakfast. Right next to taco cabana! Yummy.
Business response:
Hi Mary,
Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
Exceptional
Everything was a ten.
Business response:
Hi Mary,
Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!
Love the stay but still haven’t received my damaged deposit back. Was supposed to receive it the next day. Im still wait
Business response:
Hi Chad,
I sincerely apologize for this incident. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We are actively investigating why this incident happened. If you have any further concerns please call up the property for the resolution.
Google reviews (619)
