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11588 Via Rancho San Diego, El Cajon, CA, 92019, United States
Get directionsI'd like to give a shout out to Jerry and his staff at the La Vida Real Memory Care unit. The compassion and care for people suffering with dementia was excellent. After visiting so many facilities, this one was by far the cleanest and most welcoming. It didn't matter what time, day or night, that I went to visit my friend of 60 years. At the end when hospice was brought in, Jerry was in touch with us through every step. I have dealt with a lot of care facilities over the years, this was the best run that I have seen! A bi... read more
Business response:
Thank you, Diane, for sharing such a heartfelt reflection. Caring for someone living with dementia is an emotional journey, and it means so much to know your longtime friend was surrounded by compassion, dignity, and support throughout that time. Your kind words about the atmosphere, the communication, and the care provided by the memory care team truly mean a great deal. Knowing that the smiles, warmth, and sense of respect you witnessed are what stay with you is especially meaningful to us. Thank you again for your trust... read more
Jerry and his staff in the memory care are awesome! They are very attentive and care deeply for their residents. They truly understand how to care for residents at the end of life -- with dignity, patience, comfort, and deep respect.
Business response:
Patricia, Thank you for the positive review. Providing care with dignity, patience and compassion is a responsibility we hold very close to our hearts. It means so much to know that the care and presence of our memory care team made a meaningful difference for residents and families alike. We’re truly grateful for your trust and for taking the time to acknowledge the depth of care provided.
After looking at several retirement communities in East County and in North County, I was extremely happy to find La Vida Real. It's well organized, clean, professionally staffed, and very reasonably priced. It was easy to make the decision to move my parents in because there is only a small move-in community fee ($1k) that is sometimes waived all together. Pricing is for studios, 1 Bed or 2 Bed units. And it's extremely flexible in that you only have to give 30 days notice to vacate without any further charges. The activi... read more
Business response:
Christine, Thank you for sharing your family’s experience and for trusting our community during such an important transition. Helping families feel confident and supported in their decision is something we take seriously, and it’s especially meaningful to know your parents have settled in and found their rhythm here. Seeing residents grow comfortable and engaged over time is one of the most rewarding parts of community life. We truly appreciate you taking the time to share your perspective.
After my mom had a stroke, we planned to have my mom stay at La Vida Real. The facility was beautiful, and the staff we met were wonderful and very helpful. At the last minute, my mom decided that she wanted to go back home, and so she didn't move in. But our experience with them, and seeing all that they offered the residence makes them a great choice.
Business response:
Thank you for sharing your experience and kind words about La Vida Real. We’re so glad you had a positive impression of our community and team, even though your mom ultimately chose to return home. It means a lot that you took the time to share your thoughts, and we wish your mom all the best in her continued recovery.
I love the SRG Company! They are beyond friendly, and I adore the residents who live here. I used to work at the Northridge location years ago, and coming back this year to help a friend cover her shift, I'm glad to see the atmosphere is just as welcoming as I remembered. I know the company has many locations, so it's nice to see that they all maintain the same high standard. I would definitely recommend taking a tour of this spot if you are looking for somewhere for a grandparent or parent to reside. They have many activit... read more
Business response:
Thank you for such a thoughtful and detailed review, Shylene! We’re delighted to hear how warmly you feel about SRG and that your return visit brought back such positive memories. It’s wonderful to know the welcoming atmosphere, high standards and sense of community you remembered are still shining through today. We truly appreciate your kind words about our staff, activities, dining and dedication to resident care. It means a lot coming from someone with first-hand experience both working here and visiting again. Your reco... read more
It's very clean- and Adrian at the front desk is adorable!! They have a lot of classes and ways for clients to get involved!
I started working with residents at La Vida Real about 5 months ago and I love it. The activities are great and always fun. Regina and Cynthia are always a blessing to spend time with. They are amazing and we love them. Thank you for all you ladies do for the residents here.
I would have given La Vida 4 1/2 stars except for Yelp's system. You will note my daughter Melanie M's posting of 7/26/17herein. I do NOT agree with some of it and for the remainder do not agree that the issues rise to the level of a one star rating. If you demand perfection, you most probably will never find it and your loved one will suffer the consequences of delay. My dear wife, Melanie's mother, has Alzheimer's and resides in a memory care unit at La Vida. We are blessed that my wife has lifetime long term care insu... read more
My dad has lived here for a few years now. Things may not always be perfect but everyone there truly cares about my dad. Everyone treats him well. The nurses, dining staff, maint,everyone is always so friendly. My dads health is failing and he isn't doing well, now on hospice,it's nice he can stay there in the same apartment. The nurses and caregivers have be wonderful and are genuinely caring when it comes to my feelings. I can't thank them enough for being there with my dad and making it so I know when I go home at night,... read more
La Vida Real has a 4.2 star rating with 211 reviews.
La Vida Real is open now. It is open 24/7.