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La Vida Real
- El Cajon, CA
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Location details
11588 Via Rancho San Diego, El Cajon, CA, 92019, United States
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I would give a zero rating if that was a choice. This facility was unsatisfactory in many ways and too many to list here
I moved into La Vida Real September 15, 2022. I have met many new friends and the staff is outstanding.I enjoy the activities and have gone on a few outings, loved every minute and felt safe and confident with the bus drivers. Our dining room is beautiful and the food is to my liking. I have a 1 bedroom apartment that is roomy and bright i especially love my balcony, my apartment overlooks the awesome pool area. I love it here and feel very cared for.
Business response:
We appreciate you taking the time to share your positive experience at La Vida Real. It’s nice when residents share their first-hand experiences. We are thrilled to hear you are enjoying your new home, especially your patio, and all our community offers. Friendships are such a meaningful part of life at La Vida Real, and we pride ourselves in providing a wealth of opportunities for social engagement. We're also delighted that you enjoy participating in our activities and outings and feel safe and confident with our bus drive... read more
I have a family member there as well and I too was there over Thanksgiving! I am blown away by the negative comments I see, especially the one mentioning Thanksgiving. I WAS THERE AND I ONLY SAW EXCELLENT FOOD! I also witnessed excellent care and attitudes among all the staff. Yes, they might be a little shorthanded, but SO IS EVERYONE IN EVERY INDUSTRY! Have you been to a restaurant or fast-food establishment lately? The food I saw and smelled being served was EXCELLENT! I was actually hungry seeing it and smelling it. This... read more
Business response:
We appreciate the stellar review, Mike! We’re glad you were able to spend Thanksgiving at our community and had a lovely dining experience. We also received wonderful feedback on the menu from our residents and other family members. We’ll share your compliments with the chef!
I spent Thanksgiving Day with my great aunt who is in assisted living at La Vida Real and I joined her for the Thanksgiving offering at lunchtime in the dining room there. I was so shocked at the horrible meal provided that I have to write a review, which I don't do very often. My great aunt told me that she pays over $7,000 a month to live at La Vida Real, so at that price I was expecting a lovely Thanksgiving meal. Boy, was I so very wrong! What they were passing off as turkey was completely unedible and covered in this in... read more
Lousy management and over site of the residents. Staff is definitely not organized, nor is there a sense that the well being of the residents is the number one priority. Just came back from the most horrible Thanksgiving dinner we have ever had at the dining room. Way to go, management...do Thanksgiving dinner as cheaply as you can. Terrible.
We visited this place as an option for my parents. We were very impressed with the facility. Between the friendly staff, it's cleanliness and the smile on the residences faces... I would feel confident in my parents having excellent care. It felt like we were at a resort and not an independent living facility. Here is what we had for lunch- it was so yummy.
Business response:
Thank you so much, Jeannie, for the wonderful feedback. We're glad you enjoyed the tour of our community and were impressed by our friendliness and attention to detail. Your confidence in our staff's ability to provide excellent care for your parents speaks to our staff's dedication and commitment to residents. If we can be of further assistance or answer any questions, please don't hesitate to contact us.
My loved one lived in this facility for several years; both in independent and assisted living. At first, I was quite happy with L.V.R. but, as time went on and my loved one declined to the point of being in hospice, it was clear that L.V.R.'s promised support was lacking tremendously. I even had one care giver scream at me (in front of my mother) declaring that mother's pain was caused from the way she slept rather than due to her stage 4 metastatic Lung Cancer. I found myself having to stop by daily to make sure she was be... read more
Business response:
Dear E.E., I appreciate you taking the time to share your feedback. I'm happy to learn that you were very pleased with the community cleanliness, the large variety of menu options available for dining, and the attentive team members at La Vida Real. I am very sorry to hear that you were displeased with your mother's care when it required additional supportive services. We know that individual needs are different for each of our residents, some requiring more supportive care than others. This is why we offer customizable CA... read more
La Vida Real; a senior living community is a swell place. A cruise ship that never leaves. We did a 4 year stint there. Caretakers are wonderful. Unfortunately the corporate & facility management are very difficult to work with. The memory care unit is run like a dictatorship. Simple requests were denied. Management did not have empathy for our case. After dealing with this situation coming up on 2 years we have chosen to move our loved one. My advise for you is if memory care is in your future run from La Vida Rea
Business response:
Kathy, we appreciate you and your loved one's time here with us at La Vida Real. Memory care can be a challenging situation, and we have directives in place to ensure that all of our residents receive quality care. We wish you and your family well. Sincerely, Rudy Littlefield Executive Director La Vida Real
I am so grateful that we were able to place my father in Memory Care at La Vida Real. The staff is caring and attentive. The property is always clean. The Administrator for Memory Care, Lisa Hagon, is amazing. Not only does she give 110% to the residents and staff, but she is also very attentive to the needs of family members who visit. There is also a support group for families of residents. I am familiar with several other retirement communities, and La Vida Real is far superior.
Frequently asked questions about La Vida Real
How is La Vida Real rated?
La Vida Real has a 4.1 star rating with 187 reviews.
When is La Vida Real open?
La Vida Real is open now. It is open 24/7.