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11588 Via Rancho San Diego, El Cajon, CA, 92019, United States
Get directionsI have a family member there as well and I too was there over Thanksgiving! I am blown away by the negative comments I see, especially the one mentioning Thanksgiving. I WAS THERE AND I ONLY SAW EXCELLENT FOOD! I also witnessed excellent care and attitudes among all the staff. Yes, they might be a little shorthanded, but SO IS EVERYONE IN EVERY INDUSTRY! Have you been to a restaurant or fast-food establishment lately? The food I saw and smelled being served was EXCELLENT! I was actually hungry seeing it and smelling it. This... read more
Business response:
We appreciate the stellar review, Mike! We’re glad you were able to spend Thanksgiving at our community and had a lovely dining experience. We also received wonderful feedback on the menu from our residents and other family members. We’ll share your compliments with the chef!
I spent Thanksgiving Day with my great aunt who is in assisted living at La Vida Real and I joined her for the Thanksgiving offering at lunchtime in the dining room there. I was so shocked at the horrible meal provided that I have to write a review, which I don't do very often. My great aunt told me that she pays over $7,000 a month to live at La Vida Real, so at that price I was expecting a lovely Thanksgiving meal. Boy, was I so very wrong! What they were passing off as turkey was completely unedible and covered in this in... read more
Lousy management and over site of the residents. Staff is definitely not organized, nor is there a sense that the well being of the residents is the number one priority. Just came back from the most horrible Thanksgiving dinner we have ever had at the dining room. Way to go, management...do Thanksgiving dinner as cheaply as you can. Terrible.
We visited this place as an option for my parents. We were very impressed with the facility. Between the friendly staff, it's cleanliness and the smile on the residences faces... I would feel confident in my parents having excellent care. It felt like we were at a resort and not an independent living facility. Here is what we had for lunch- it was so yummy.
Business response:
Thank you so much, Jeannie, for the wonderful feedback. We're glad you enjoyed the tour of our community and were impressed by our friendliness and attention to detail. Your confidence in our staff's ability to provide excellent care for your parents speaks to our staff's dedication and commitment to residents. If we can be of further assistance or answer any questions, please don't hesitate to contact us.
My loved one lived in this facility for several years; both in independent and assisted living. At first, I was quite happy with L.V.R. but, as time went on and my loved one declined to the point of being in hospice, it was clear that L.V.R.'s promised support was lacking tremendously. I even had one care giver scream at me (in front of my mother) declaring that mother's pain was caused from the way she slept rather than due to her stage 4 metastatic Lung Cancer. I found myself having to stop by daily to make sure she was be... read more
Business response:
Dear E.E., I appreciate you taking the time to share your feedback. I'm happy to learn that you were very pleased with the community cleanliness, the large variety of menu options available for dining, and the attentive team members at La Vida Real. I am very sorry to hear that you were displeased with your mother's care when it required additional supportive services. We know that individual needs are different for each of our residents, some requiring more supportive care than others. This is why we offer customizable CA... read more
La Vida Real; a senior living community is a swell place. A cruise ship that never leaves. We did a 4 year stint there. Caretakers are wonderful. Unfortunately the corporate & facility management are very difficult to work with. The memory care unit is run like a dictatorship. Simple requests were denied. Management did not have empathy for our case. After dealing with this situation coming up on 2 years we have chosen to move our loved one. My advise for you is if memory care is in your future run from La Vida Rea
Business response:
Kathy, we appreciate you and your loved one's time here with us at La Vida Real. Memory care can be a challenging situation, and we have directives in place to ensure that all of our residents receive quality care. We wish you and your family well. Sincerely, Rudy Littlefield Executive Director La Vida Real
I am so grateful that we were able to place my father in Memory Care at La Vida Real. The staff is caring and attentive. The property is always clean. The Administrator for Memory Care, Lisa Hagon, is amazing. Not only does she give 110% to the residents and staff, but she is also very attentive to the needs of family members who visit. There is also a support group for families of residents. I am familiar with several other retirement communities, and La Vida Real is far superior.
Like others have posted: with the $10,000 non refundable deposit and the 60 day notice to move, this place is unreasonable in their hunger for money. My mom lived here for 2 years and we needed to move her(because her health deteriorated fast), they insisted on the 60 day payment even though she passed away during the first 30 days notice. we moved everything out of her apartment by the end of the first month, and still had to pay the additional 30 days.( oh they did give us some food credit.) Senior care at this place is a ... read more
Business response:
Our condolences go out to you and your family. We appreciate the 2 years that your mom was with us. While our one-year term agreement allows for a 60 day early termination notice, we also strove to reduce her financial obligation by searching for someone to move in and fill in during her notice period. Unfortunately this did not happen. I am always available if you have any further questions. My door is open to you or if more convenient, you can reach me at 619-660-5778. Sincerely, Rudy Littlefield Executive Director La Vi... read more
I have a family member that recently moved here from a different retirement home and she is as happy as ever. She raves about the food (which I've tried myself, it's delicious) and the various activities they have here. All the caregivers are great, I have to recognize Zena, she's the best caregiver they have here. My grandma always requests her for whatever it may be because she is patient, kind and caring. La Vida is well worth the money and I'm so happy my grandma is now here.
Business response:
Hi Mary, thank you so much for your kind words. Our team works hard to provide exceptional service at La Vida Real - which is why we were recently recognized by the Mission Times Courier as the "Best in Retirement Living". We will pass along your compliments to our team. Thank you for being a part of our family. We look forward to continuing to serve you and your loved one. Sincerely, Rudy Littlefield Executive Director La Vida Real
La Vida Real has a 4.3 star rating with 243 reviews.
La Vida Real is open now. It is open 24/7.