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La Vida Real
- El Cajon, CA
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Location details
11588 Via Rancho San Diego, El Cajon, CA, 92019, United States
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Very luxurious! Felt like a resort!
This place is horrible . The dining / Resturant staff is extremely horrible and rude . I had breakfast with My mother in the assisted living side and they made us sit at a dirty table with dishes after the women who took our orders was very rude (Bellanda) and took an extreme amount of time to even get our drinks out to us. She was also arguing with another resident in front of us! How do I know that is not happening when I am not there to my mother??? Very unprofessional and immature. NOT TO MENTION I DIDNT SEE ONE STAFF ME... read more
Business response:
Dear Steve, We are sorry to hear of your experience at our community. Our dining services team prides themselves in excellent service - and to hear of this experience is very out of the ordinary. Your feedback is important to us and we would like to discuss your experience with you. Please call us 619-660-5778 so that we can speak further. Sincerely, La Vida Real
TERRIBLE FACILITY!! Do not put someone you love here unless they can completely function on their own! In my opinion, they are severely under-staffed and are not trained well. They claimed to have read my family member's papers outlining the care he required many times- yet continued to neglect his needs. Most of the staff were rough with him, the staff always appeared stressed and rushed, and many were always complaining about how much help they had to give Him (even though they were aware of his needs before accepting him)... read more
My Mother resided in Independent Living, Assisted Living and lastly in Memory Care. I couldn't be more grateful to the staff of this facility. I never had a bad experience with any staff member. In fact, the staff went out of their way to be helpful and kind. I was there every week and I felt I had a support system for both my Mother and myself. My Mother recently passed away and I am so glad she spent her last years at La Vida Real. La Vida Real is indeed beautiful and extremely well kept. The food is delicious and there a... read more
I'm writing this review in concert with several other family members regarding the living and care experience for my mother during her 5 1/2 year tenure at La Vida Real. Firstly, the facility itself is equivalent to a 5 star hotel. Well laid out with high quality construction and finishes and meticulously maintained. Activities and opportunities for meaningful social interaction were plentiful at every level of resident physical and cognitive capacity. During her years at La Vida Real, my mother required increasing levels of... read more
Finding the right place for you or your parents is a very stressful and difficult thing to do. Many people see this change as a step closer to something bad instead of a soft landing into a safe and comfortable, albeit new life. That said, my father has been living at La Vida Real for eight years, starting on the Independent Living side for four of those years and now on the Assisted Living side. In both areas, the kind eyes of the staff, from the housekeepers to the director have been watchful. We have been communicated wit... read more
Run for Your Life! I had a relative live here and their so-called trained staff did not dispense medications correctly or keep adequate log notes for their residents. Personal items were missing, never to be found. Be sure to interview residents for inside information that this facility will never reveal. The nurses and caretakers lack genuine concern and provide poor quality assistance with activities of daily living. Don't be fooled or rely on support from CA social services; be informed before you place your loved one at ... read more
This is a beautiful facility with lots of amenities. My grandmother lived here for three years, and we recently chose to move her. I am writing a review based on her experience, and our exit experience. Our issues were with the caregivers and staff only. My grandmother began complaining about the staffs treatment of her early in the experience, and as she can be difficult, we dismissed her concerns without investigating. We chalked her complaints up to her loneliness and general cantankerous nature. Unfortunately I discovere... read more
Frequently asked questions about La Vida Real
How is La Vida Real rated?
La Vida Real has a 4.1 star rating with 187 reviews.
When is La Vida Real open?
La Vida Real is open now. It is open 24/7.