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Lady Luck Casino Black Hawk

4.3

About this business

Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it. 

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.36,765 reviews
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Michael R's profile image
Michael R 
9 months ago

Very clean 

Business response:

Thank you for your positive feedback, Michael! We're glad to hear that you found our casino to be very clean. We appreciate your support and hope to see you again soon. 

Jennifer's profile image
Jennifer 
9 months ago

No complaints 

Business response:

Thank you for your positive feedback, Jennifer! We appreciate your support and are glad to hear that you had a great experience at Lady Luck Casino Black Hawk! 

Marco's profile image
9 months ago

I wasn’t informed about the deposit even though I know I missed reading the small letters. This could be added to FD speech! My bank informed me about the charge so I had to call and someone explained me. Not a big deal, the guy at the FD was very professional and nice. At the casino we had to call several times just to got a beer, I know they are busy and it’s tiring but in that case more people is need to cover the machines. There was a lady that refuses to give a drink when I went to the bar to ask for one because of the ... read more

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Sandra's profile image
Sandra 
9 months ago

You could not get room service after 930 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Emily's profile image
9 months ago

I liked the property but the room needs HVAC updates. The AC was virtually nonexistent and made for less than ideal sleeping. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Sharon's profile image
Sharon 
9 months ago

The king sizes bed was very comfy. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Maria's profile image
9 months ago

Very nice and clean! 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Jerry's profile image
9 months ago

Window was filthy. Room was right above ventilation made room noisy. There was no staff! 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Horseshoe/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Horseshoe and Lady Luck. 

Timothy's profile image
Timothy 
10 months ago

Good 

Business response:

Thank you for the great review, Timothy! Come back for another wonderful time soon! 

Frequently asked questions about Lady Luck Casino Black Hawk

How is Lady Luck Casino Black Hawk rated?

Lady Luck Casino Black Hawk has a 4.3 star rating with 6,765 reviews. 

When is Lady Luck Casino Black Hawk open?

Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.