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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We really enjoy staying in Black Hawk. The hotel is clean, quiet and very convenient.
Business response:
We’re thrilled you enjoyed your time with us, Patrick. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Lady Luck Casino Black Hawk in the future.
I love how accessible the parking garage is from where I was staying. I also like how the casino is accessible without leaving the building. There is a free shuttle to get around Black Hawk, CO. The check-in directions from the online booking were clear, though a little inconvenient. I got lost trying to find my room after checking in at the other location. The shower and the sink had slow drainage. Though I didn't bother reporting it since my stay was short. Overall, I recommend this hotel. Very nice location, clean facilit... read more
Business response:
Dear Jamila, Thank you for taking the time to leave a review, we greatly appreciate your feedback! We apologize for any inconvenience regarding the shower and sink drains and we will notify our maintenance team of the issue. We appreciate you recommending our location, and we hope to see you again soon!
The customer service was great!!! The rooms need an upgrade for sure!
Business response:
Dear Monica, Greetings! Thank you for taking the time to share your feedback with us regarding your recent experience at Lady Luck Casino Black Hawk. We truly appreciate your kind words about our customer service. We understand your concern about the rooms and appreciate your feedback. We constantly strive to enhance our guests' experience, and your input helps us identify areas for improvement. Please be assured that we will take your comments into consideration as we plan for future upgrades. We value your patronage and ... read more
Overall stay was average. Beds could have been more comfortable and other in room coffee maker required some effort to make it work.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
They didn’t come clean once and they really didn’t help the experience because we didn’t have any water for the coffee machine and I had to call later that evening to get some towels. Overall the room was nice and check in was ready.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Better. Than last time a little pricey. For what you get. One small window. Small bathroom. Long walk to casino 1 restaurant. No pool. No gym no room service Over 400 for 2 nights. No one at the front desk to check out. Had to use kiosk. It was the only casino with availability. I can see why.
Business response:
We appreciate you taking the time to provide your feedback, Eric. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fine
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Great casino, hotel and service (staff). Could use a little more restaurant options.
Business response:
Mike and Monica, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Business response:
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and appreciate you taking the time to share your experience.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 6,765 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.