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Lake Eden Apartments and Townhomes
- Apartments
- Columbus, OH
About this business
Location details
5179 Dempster Drive, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Leasing Office is condemned Went here to look at apartments and when I got there their leasing office had a big big red danger sign on the doors with a condemned sign.... I think I'm going to take a hard pass.
Business response:
We regret that you received an unfavorable impression of our community. The signs are posted because the building is under construction Our offices are closed to in person visits at this time. Please contact us at 614-878-6481 or lakeeden@live5812.com. We can schedule a FaceTime tour, and we also have virtual tours located at lakeedenohio.com. Thank you for your interest in Lake Eden. We look forward to fulfilling your resident needs.
Be Careful. I didn’t even get to move in because I was on a waiting list, but all they do is advertise open and/or available now apartments. It’s a joke. The lady was nice but just stop advertising false information, especially if people need to move as soon as possible.
Business response:
Our priority is to make the application and moving process as simple as possible for our future residents. We regret that we were not able to fulfill your move in date requirements and thank you for your feedback.
Wishy Washy They keep advertising open apartments when they have none. Paid a deposit and was thinking my June 1st move in was a go, but they keep trying to get me into more expensive apartments that do not even have move ins until the middle of July. Over a month past what I was planning. If they keep it up I am going to ask for my deposit back. Do not lie on websites saying you have available apartments when you clearly have none. I am now getting leery even if offered a place if any of it is what they say on the website. ... read more
Business response:
Thank you for sharing your recent experience at Lake Eden. Our priority is to make the application and moving process as simple as possible for our future residents. With high demand to live at our community, availability may be limited at times thus causing changes in move in date and pricing based on the style of apartment and the upgrades in each home. To ensure we address your concerns, please contact us directly at 614-878-6481, lakeeden@live5812.com or through our website, live5812.com. We look forward to fulfilling yo... read more
Very unprofessional I tried moving in to these apartments. I got approved, but my move in date was pushed back several times then I received no more communication at all! Never returned my calls or emails so I had to find another place to live. RIDICULOUS!!!
Business response:
Thank you for your comments. We apologize that the events were stressful for you as our goal is to make the leasing process as simple as possible. We appreciate your feedback as it will allow us to review our practices and make improvements where necessary.
Never Again???????????????????? Experience I wish I didn’t go through is staying in one of this complex is a nightmare and will advise anyone who values confort not to even wast their money on this place pls find another because they are more nice and comfortable Apt in Columbus town. Poor management not to say maintenance. They more concern about the money more done the service.????????????????????. This APT don’t even deserve one star.
Business response:
Thank you for your comments. We want all of our residents to enjoy their homes at Lake Eden, and we would like the opportunity to improve your resident experience. We ask that you contact us directly at the leasing office so that we can review your needs and ensure that they are scheduled for repair. Your enjoyment of your home and your feedback are important to us.
DONT MOVE HERE This place is terrible, i wish i wouldn’t listened to all the people that told me not to live here, they don’t fix anything, office staff is terrible, bugs were in the apartment from the time i moved in, they have hidden fees and they will do anything possible to get extra money out of you! Wish they would tear all the apartments down and make office staff unemployed. So happy my lease is up!!!
Business response:
Thank you for taking the time to advise us of your recent experience at Lake Eden. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide our valued residents. Our number one priority is to provide you with a home you enjoy. If there is anything we can do to improve your experience, please let us know by contacting us directly.
Never move here When I first moved in, things were okay. Then, I started to have problems. My oven didn’t work AT ALL and it was never fixed, even after asking. Eventually, I gave up. Then, my freezer stopped working, froze shut and a giant ice ball formed inside my fridge. Dishwasher stopped working as well. Then, there was a leak inside the wall. They came in, cut holes in our walls, fixed the leak and never fixed the walls. This happened about a year ago. The office knew about it as well, and didn’t do anything about it. ... read more
Business response:
We want all of our residents to enjoy their homes at Lake Eden, and we want to work with you to address your service needs. Please contact your resident manager and/or community director so that we can ensure that all of your service needs are scheduled. Thank you for your comments as they will help us improve the services that we provide to our valued residents.
Worst place ever Don't not attempt to move here.. Nikki, their office worker is rude and ignorant. They'll cut you off and hang up, and don't care about anything. Move only if desperate :'0D aka DON'T!!
Business response:
Thank you for letting us know about your experience at Lake Eden. Your comments will give us an opportunity to review our processes and make changes where necessary.
Go the other way....... Be very careful here. I thought this was a wonderful place to move into, but I was sadly mistaken. I have had a series of set backs this past few months that has pushed me into bankruptcy. Unfortunately I had to go Chapter 13. Well as you know that stops all collection activities even evictions. Well they filed an eviction on 4/19/17 and I filed Chapter 13 on 4/20/17. At that point, I was given an automatic stay and such that comes with filing. Well I will say this, they will try to violate your prote... read more
Business response:
Thank you for taking the time to advise of your recent experience at Lake Eden. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide our valued residents. If there is anything we can do to improve your experience, please let us know by directly contacting us at the leasing office to get your concerns addressed and resolved. -New Life Properties
Frequently asked questions about Lake Eden Apartments and Townhomes
How is Lake Eden Apartments and Townhomes rated?
Lake Eden Apartments and Townhomes has a 3.6 star rating with 528 reviews.
When is Lake Eden Apartments and Townhomes open?
Lake Eden Apartments and Townhomes is closed now. It will open at 9:00 a.m.