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Lake Eden Apartments and Townhomes
- Apartments
- Columbus, OH
About this business
Location details
5179 Dempster Drive, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good location and reasonable rent Good central location. Close to good schools and shopping. Maintenance is very responsive to calls and has fixed all problems in a timely manner. Good size bedrooms.
Very good I am looking to move soon. Lake Eden is one of the top places on my list. They seem nice and are in the area I am looking to go. Just hope they have a place when I am ready. Thank You
BEST PLACE IVE EVER LIVED! You cant beat their prices, they have a clean environment, nice staff, and the apartments have so much room! Never had any problems, maybe a little noise but thats it. I recommend to anyone
Uninhabitable Conditions at Move in! Unit was NOT move-in ready. ROACH activity observed and carpet contained CAT LITTER saturated with URINE beneath the CARPETS. Issues were not properly addressed until a formal complaint was filed. Inspect units carefully before signing.
Business response:
We are very sorry to hear about the unit's move-in condition! But glad that the issues were addressed after maintenance request. If there are any other issues, reach out to us at the community office or with another maintenance request, and we will get back to you promptly.
dirty when I even first moved in the place wasn’t properly cleaned or updated, closet was hanging on by a thread and walls are thin if you can afford it highly suggest looking elsewhere
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We strive to provide a positive experience for all of our residents. Because this review is anonymous, we’re unable to look into the situation further, but we would genuinely appreciate the opportunity to learn more about your experience. Please feel free to contact us directly at 614-368-7596 so we can better understand your concerns. We value all feedback and are always looking for ways to improve.
Roaches It is "ok" because the kitchen is cute. If...you don't mind ROACHES. Cheap blinds. Smelly carpet. Rude office staff. Paint that peels off the wall. Yellow smoke stains on bathroom walls by the vent and ceiling. Constant stench of cigarettes and marijuana in my apartment...24/7. Worst decision I've ever made moving here. Goose crap everywhere. The only ok thing is the maintenance staff...very nice guys and work hard. The rest...awful.
Business response:
We apologize for any inconvenience. Your concerns about maintenance issues deserve attention. Please contact customerservice@ive5812.com to discuss resolution.
Run Run Run New management team, rude and unprofessional. Management team will come in apartment without 24hr notice and also send maintenance in without 24hr notice. They give additional charges out of nowhere. The apartments in the buildings in the back have roaches and bedbugs , they will not let you out of your lease knowing they moved you in with those issues. I have seen several people at the rental office complain over this. The pool days/hours are only when the rental office is open, if it’s even open. Old and outdat... read more
Business response:
We take these concerns seriously and your feedback helps us improve. However, we always provide notice in advance. Please contact us at customerservice@live5812.com.
Roaches, rats, bedbugs and secondhand weed smoke DO NOT MOVE HERE. In less than a year of living here I've dealt with roaches, rats, and bedbugs. And to make dealing with these things worse, the leasing office is one of the most incompetent and unmotivated you will ever find. Took them months to fix my roach problem, months to fix my rat problem and I still have a bedbug problem. People are constantly smoking in the building stairways and noone from the office does anything about it so expect a bunch of weed smoke to be comi... read more
Business response:
Thank you for your comments. We have been in touch with you concerning your current service need, and services are scheduled. Your enjoyment of your home is important to us, and we are happy to work with you to improve your resident experience.
ROACHES, BEDBUGS, MICE roaches, bed bugs and mice! I moved in with all these pest living in the apartment already! I would not recommend anyone moving here.
Business response:
At Lake Eden, it is our top priority to provide our valued residents with a home that they enjoy. To ensure that happens, we encourage our residents to contact us by telephone, email, or through our website so that we may immediately address any of their concerns. It is important to us that every resident has an exceptional resident experience. We are committed to working with you to improve your resident experience.
Frequently asked questions about Lake Eden Apartments and Townhomes
How is Lake Eden Apartments and Townhomes rated?
Lake Eden Apartments and Townhomes has a 3.7 star rating with 553 reviews.
When is Lake Eden Apartments and Townhomes open?
Lake Eden Apartments and Townhomes is closed now. It will open at 9:00 a.m.