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Lake Meridian Animal Hospital
- Veterinarians
- Kent, WA
About this business
Location details
12925 SE Kent Kangley Rd, Ste 101, Kent, WA, 98030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Took my cat here to get there teeth cleaned here, had to get there blood drawn and they somehow left the wrap around her foot and it was suffocating her foot for a day and a half because she was acting weird and I didn't see it and her foot was 3x the size of her other paw. Well went threw with the teeth cleaning and they got a lot of teeth pulled. One of them got 10 and the other 7 & they only gave them a shot for 3 days of pain and sent me home with no antibiotics or anything. My cat sounded weird that day when I brought h... read more
Oh wow. I made an appt but still had to wait over an hour before my pet was seen. Not sure why the appt was even necessary then.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience. We do apologize if it was not relayed to you that it was a drop off time. We started that because of the high demand for our services and during Covid to keep everyone safe. We created the drop off appointment system to allow clients to lea... read more
I've dropped my dog off this morning at 0930, and still no updates (it's currently 1:38). I've called the clinic multiple times within the past two hours and nobody ever seems to pick up. The answering machine asks us to call but nobody ever picks up!!!! It even stated the voicemail is not checked regularly, so how am I supposed to reach anybody with questions or concerns?? The lack of communication and accessibility is very frustrating and unprofessional.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience. COVID-19 regulations and social distancing protocols are slowing us down. We apologize for this inconvenience and thank you for your patience. We are doing everything in our power to reduce wait times. Please show our staff kindness, love, ... read more
First time here. We walked in and first impression was nice friendly and clean. Now what I didn't like was that all procedure are being done away from you (shots are given somewhere else away from the room your first walked into to meet the Dr.). So all they do In that room is y'all about what's wrong with your pet weight and temperature and then off they go to who knows where to give them their shots! Then someone comes in with a receipt of all the services and agree to pay and sign so in total you only see the Dr."the vet... read more
Business response:
Hi Sandy, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. Our hospital manager attempted to contact you to discuss your concerns. Please feel free to also call our clinic at 253.638.8833.
As this is supposed to be a "value" clinic with cheaper prices, I was shocked to learn that their prices were the second highest in the Kent/Covington area. Only VCA was higher. I needed to euthanize my cat and they wanted $120 for it without cremation!! Very sad to see a vet clinic that advertises as a cheaper place to get stuff done, and they are not that!
Business response:
Jina, we are truly sorry that you had to say goodbye to your beloved friend. We know all too well how difficult it can be to make that decision. We can assure you that offering compassionate care is our utmost priority, which is why we take your feedback so seriously. Unfortunately, based on the name of this account we cannot identify you as a client and cannot reach out to address these concerns. Once again, we are sorry for your loss and would be happy to discuss any of your concerns should you like to give us a call.
Not helpful. Expensive and told something required an antibiotic, but it was actually viral.
Vets and employees are nice. Charge about the same as banfield but does not take appointments. Came in 10 min before open and i am the 3rd on list, it has been over an hour and still waiting on vaccine. Don't think i will renew their plan after this year. Consider the time i spend here, i lost more money than going to a more expensive clinic but faster service.
Business response:
Yvonne, we are sincerely sorry for your wait time at your last visit. We know your time is valuable and can assure you we make every effort to see clients in a timely manner. We are always open to feedback and suggestions from our clients so please do not hesitate to reach out to us anytime.
I have been taking my pets here for years. I dont think they sanitize the place. Not aware I adopted a cat who was sick with fatal FIP. Instead of diagnosing her properly they charged me around 1500.00 for services that were of no benefit to her because she needed to be put to sleep. Then I adopted a cat from Animal Shelter in Auburn and brought it here. Afterwards the cat caught ringworm and I had to return it back to Auburn Animal Shelter and treat my entire family and house for ringworm. Just recently I brought my tw... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience (253) 638-8833.
I hate to leave this review as we have been patients of Value Pet since they opened in Kent. There is nothing wrong with the doctors or their treatment of the patients, however: twice now they have failed to move a prescription to a different pharmacy. I asked over a year ago to move our prescription to south hill, and they obliged and even confirmed that they had done this. When I called south hill they said they couldn't move the prescription without an exam. Fine, but in the mean time my dog has no medication and can't wa... read more
Business response:
Shea, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
Frequently asked questions about Lake Meridian Animal Hospital
How is Lake Meridian Animal Hospital rated?
Lake Meridian Animal Hospital has a 4 star rating with 915 reviews.
When is Lake Meridian Animal Hospital open?
Lake Meridian Animal Hospital is closed now. It will open at 9:00 a.m.