LifeStation

Joyce M 

on BBB

a week ago

Goes off by accident and cannot shut it off. Light keeps me awake at night! I do not wear it into the shower, because it is too big for my wrist. 

Victoria M 

on BBB

a year ago

Have had the service for years. They have always been there whenever my parents have needed assistance. 

Sandra M 

on BBB

2 weeks ago

II returned your equipment, I am not ready for LifeStation. 

Joel S 

on BBB

8 months ago

I was looking for a device for my Stepdad. He is 82 yrs old and lives alone. He recently had a medical emergency and was in the hospital. I gave all information and ordered this system because they said I could receive it within 5 *********** card was billed, days later I checked the shipping and a label had been made. That has been the status for days! I called customer service and all they could tell me was that it should ship in the next 7 to 10 days!!!!!I requested to talk to a manager and was told that I would get a cal... read more

Susan M 

on BBB

a year ago

Worst company that I ever dealt with. I ordered the service and called back to ask a question. I was told that my order had been cancelled. I requested that it be reinstated. My credit card had already been charged and then then the charge was reversed. I called back to request that the order be canceled and was told that it would be. I then received an email with a order number and the cost of the order. My charge card was billed for this order. I called again to request that the order be cancelled and was again told that i... read more

Jack G 

on BBB

a year ago

Another useless company that promises you the moon then doesnt deliver. Bought a gps plan that they said would work in my area and it does not. cant get of hold of customer service will have to start a credit card fraud report. 

Brenda K 

on BBB

a year ago

I do not ever do this, however I felt that this information is to important to share. I was speaking with a representative of Lifestation about the needs of my parents. I let them know that they are the first company I was calling as I have only just gotten my parents to agree to look into a device. The salesman was very pressuring and when I again told him I would not be making a purchase today that I was simply looking for information to discuss with my parents he hung up on me. I LOVE MY PARENTS AND WILL NEVER USE THIS CO... read more

Karen A. 

on BBB

a year ago

I purchased their Emergency monitoring device and paid extra for the Fall option. They charged me for the unit and I had it for 3 months. Monthly, starting in the beginning they charged me a month fee of $33.95. When I received the unit, I was told to "test" it which I did and got confirmation that it had been tested. The company NEVER asked for my Emergency Information or where I had a key hidden in case someone needed to get in. At the end of July I fell and pushed the button for Emergency Help. Instead of someone from Lif... read more

Kathy S 

on BBB

2 years ago

Terrible!!! *********************!!!Worse customer service. Go somewhere else!!!