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LifeStation
- Shared Office Spaces
- Union, NJ
About this business
Location details
825 Rahway Ave, Union, NJ, 07083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Goes off by accident and cannot shut it off. Light keeps me awake at night! I do not wear it into the shower, because it is too big for my wrist.
Business response:
Thank you for your review, *****. We hope we can turn you into a 5.
Have had the service for years. They have always been there whenever my parents have needed assistance.
NEVER received either device. HOURS spent on phone trying to get this corrected and then TRYING to just cancel. STILL trying to **** us saying "we cannot cancel until you return the device". WHAT DEVICE!!!?? Money down the drain - essentially I PAID THEM TO HARASS myself and my father about activating NON EXISTANT devices, requesting payment for ZERO service and HOURS trying to cancel!!!! HORRIBLE DO NOT RECOMMEND. They won't even refund the account setup fee... ROBBERY.
Business response:
We apologize for any inconvenience this situation may have caused. After reviewing our records, we confirmed that an issue with the delivery carrier prevented you from receiving the equipment. As a result, a refund for the amount paid is being issued. We appreciate you taking the time to speak with us and allowing us the opportunity to address this matter.
Devices are worthless, I have used their Medical Alert device for over 10 years and have replaced with a newer model along the way. My issue is it doesn't work. If I press the button, it will work. Over the past year I fell onto hardwood floors over 14 times. Most of the time the device even hit the hardwood floor, but it never went off. I called, and while on the phone, the representative had me drop my device onto a sofa cushion and my hardwood floor. While she was on the phone with me the device went off each time. An hou... read more
Business response:
Thank you for bringing this to our attention. Were very sorry to hear about your experience and understand how concerning this situation must be. Please know that device performance and member safety are our top priorities. While our devices are designed to detect falls, detection can vary depending on factors such as how the fall occurs, positioning of the device, and impact characteristics. That said, your experience is not what we expect, and we take your concerns seriously.
This company *****! Reached out to them 2 months ago and they never called back. **** with a competitor vendor who was completely awesome and got their system in days. Life Station keeps calling me months later harassing me and their call center **** are rude, disrespectful and hangup instead of removing my number and information from their databases and affiliates. Looked them up and wanted a number to Mr ***** the listed owner after a couple of call center associates engaged in rude, disrespectful and unprofessional behavi... read more
Business response:
Were really sorry to hear about your experience and appreciate you taking the time to share your feedback. What youve described is not the level of service we aim to provide, and we certainly take concerns about professionalism and unwanted calls very ************ the moment, were unable to locate your information in our system based on the details provided. Wed truly like the opportunity to look into this further and make sure your number is removed if it hasnt been already. Please give us a call at your earliest convenienc... read more
II returned your equipment, I am not ready for LifeStation.
Business response:
******, thank you for taking the time to speak with us regarding your account. We're sorry to hear that you did not have the opportunity to experience the service. As discussed, please give us a call when things have changed and you're ready for a new device that better accommodates your lifestyle. Well be happy to assist you at that time.
I was looking for a device for my Stepdad. He is 82 yrs old and lives alone. He recently had a medical emergency and was in the hospital. I gave all information and ordered this system because they said I could receive it within 5 *********** card was billed, days later I checked the shipping and a label had been made. That has been the status for days! I called customer service and all they could tell me was that it should ship in the next 7 to 10 days!!!!!I requested to talk to a manager and was told that I would get a cal... read more
Worst company that I ever dealt with. I ordered the service and called back to ask a question. I was told that my order had been cancelled. I requested that it be reinstated. My credit card had already been charged and then then the charge was reversed. I called back to request that the order be canceled and was told that it would be. I then received an email with a order number and the cost of the order. My charge card was billed for this order. I called again to request that the order be cancelled and was again told that i... read more
Another useless company that promises you the moon then doesnt deliver. Bought a gps plan that they said would work in my area and it does not. cant get of hold of customer service will have to start a credit card fraud report.
Frequently asked questions about LifeStation
How is LifeStation rated?
LifeStation has a 4.3 star rating with 655 reviews.
When is LifeStation open?
LifeStation is closed now. It will open at 8:00 a.m.