LightRx - Richmond - Short Pump

Name: LightRx - Richmond - Short Pump
Address: 11823 W Broad St, Henrico, VA, 23233, US
Telephone: (804) 206-9699
Rating: 4.6

4.6

Henrico, VA

About this business

Wellness Day Spas Medical Spas Skin Care

Location details

11823 W Broad St, Henrico, VA, 23233, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 3:00 p.m.
Sun	Closed

4.6296 reviews

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Phyllis P.

2 years ago

Every step is explained so I know what to expect. Technicians are very friendly and attentive.

Sheila H.

5 months ago

I love the management and the technicians are top-notch, but I paid a great deal of money for “NO.” I paid for the Treat-to-Complete. I started in April and will end in October. This was a very expensive lesson.

Business response:

We are sorry to hear about your disappointing results despite loving our management and technicians. Please contact us at (804) 206-9699.

Michelle J.

6 months ago

I think the appointment are convenient but I don't see nothing different happening but am hopeful that will have in the next few weeks

Business response:

Thank you for sharing your experience. We understand your hopeful outlook and appreciate your patience with the treatment process.

Alicia S.

6 months ago

See no results and never send reminders for appointments thats very unprofessional.

tp40va

a year ago

There is no chance in discoloration to my face as I was promised. The laser and treatments are not stopping acne as I was promised. This was a total waste of my time and money.

Business response:

Thank you for providing your feedback and letting us know about your experience, Tp40va . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email your full name & contact information to wbauriedl@lightrx.com, and our regional director will reach out to discuss your experience further.

Robin R.

a year ago

The staff was always so supportive (part) There were so many turnovers. Suddenly when I knew I was on the books and so did my technician . However when I showed up my appointment wasn’t there. I will contact at a more convenient time!

Selma D.

a year ago

See results after the sessions are completed. Otherwise it's a waste of too much money spent!

Business response:

We value your input. See results after the sessions are completed. Thank you for letting us know.

Emma C.

a year ago

Just tried to sell me things. I paid money and want to relax, not be someone to sell to the whole time I’m there.

Business response:

Thank you for providing your feedback and letting us know about your experience, Emma . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will reach out to discuss your experience further. - LightRx - Richmond - Short Pump

Afreen G.

a year ago

I have been doing everything they said. I have two more sessions to go but still have not seen much improvement—1”. I actually GAINED an inch in one area. Not happy.