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LightRx - Richmond - Short Pump

4.4
  • Henrico, VA

About this business

Location details

11823 W Broad St, Henrico, VA, 23233, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.4306 reviews
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Laura B.'s profile image
Laura B. 
a year ago

Skylar is amazing!!!! She’s great at answering my questions and reassuring me when I feel doubtful. She’s got a great attitude and I love going to see her! 

Business response:

We're thrilled to hear that Skylar is amazing and has a great attitude! Thank you for your review. 

Laverne B.'s profile image
Laverne B. 
a year ago

I love the staff they are always friendly and caring, no waiting time, the office is always clean and bright 

Business response:

Your feedback is incredibly valuable. We appreciate your kind words about our staff and office environment. Thank you for taking the time to share your experience with us, Laverne Brooks. 

Deborah S.'s profile image
Deborah S. 
a year ago

I’ve been going to the Short Pump facility in Richmond VA. First off, the staff is very attentive and professional. The facility is very clean and inviting. I’ve had several treatments on my thighs and I have been getting compliments from my family and friends. It has enhanced my self esteem and now I’m finally ready to wear a bathing suit. I’m getting my upper arms done next. I’m so excited regarding my results so far. 

Rie K.'s profile image
Rie K. 
a year ago

Pretty well Only complaint is I switched to another service and I was giving very less info about that when I started the session i got to know there are 3 different services in same area it would have been appreciated if this information was shared earlier so I would have known what exactly i am supposed to do! I was even ready to pay more but due to lack of info i got into the wrong service! 

Business response:

Thank you for your feedback. 

Jack K.'s profile image
Jack K. 
a year ago

So far I have lost about 6 inches around my stomach areas. I got the package deal for all the treatments for fat reduction. I’m doing three areas: lower and upper abdomen plus flanks. I am the most skeptical customer you probably have and I am so far seeing the results are working, I have several more weeks to go and I’m looking forward to the end result. Many thanks to all of your staff, especially Kinsley who has put up with my sarcasm and skepticism while giving me excellent customer service and treatment. That’s all for ... read more

Business response:

Thank you for your kind words!  

Carolyn M.'s profile image
Carolyn M. 
2 years ago

Excellent! Erika is wonderful to bad her last day is coming up 

Business response:

We appreciate your feedback 

Phyllis P.'s profile image
Phyllis P. 
2 years ago

Every step is explained so I know what to expect. Technicians are very friendly and attentive. 

Sheila H.'s profile image
Sheila H. 
3 months ago

I love the management and the technicians are top-notch, but I paid a great deal of money for “NO.” I paid for the Treat-to-Complete. I started in April and will end in October. This was a very expensive lesson. 

Business response:

We are sorry to hear about your disappointing results despite loving our management and technicians. Please contact us at (804) 206-9699. 

Michelle J.'s profile image
Michelle J. 
4 months ago

I think the appointment are convenient but I don't see nothing different happening but am hopeful that will have in the next few weeks 

Business response:

Thank you for sharing your experience. We understand your hopeful outlook and appreciate your patience with the treatment process. 

Frequently asked questions about LightRx - Richmond - Short Pump

How is LightRx - Richmond - Short Pump rated?

LightRx - Richmond - Short Pump has a 4.4 star rating with 306 reviews. 

When is LightRx - Richmond - Short Pump open?

LightRx - Richmond - Short Pump is open now. It will close at 7:00 p.m.