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LightRx - Richmond - Short Pump
- Henrico, VA
About this business
Location details
11823 W Broad St, Henrico, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Pretty well Only complaint is I switched to another service and I was giving very less info about that when I started the session i got to know there are 3 different services in same area it would have been appreciated if this information was shared earlier so I would have known what exactly i am supposed to do! I was even ready to pay more but due to lack of info i got into the wrong service!
Business response:
Thank you for your feedback.
So far I have lost about 6 inches around my stomach areas. I got the package deal for all the treatments for fat reduction. I’m doing three areas: lower and upper abdomen plus flanks. I am the most skeptical customer you probably have and I am so far seeing the results are working, I have several more weeks to go and I’m looking forward to the end result. Many thanks to all of your staff, especially Kinsley who has put up with my sarcasm and skepticism while giving me excellent customer service and treatment. That’s all for ... read more
Business response:
Thank you for your kind words!
Excellent! Erika is wonderful to bad her last day is coming up
Business response:
We appreciate your feedback
Every step is explained so I know what to expect. Technicians are very friendly and attentive.
I love the management and the technicians are top-notch, but I paid a great deal of money for “NO.” I paid for the Treat-to-Complete. I started in April and will end in October. This was a very expensive lesson.
Business response:
We are sorry to hear about your disappointing results despite loving our management and technicians. Please contact us at (804) 206-9699.
I think the appointment are convenient but I don't see nothing different happening but am hopeful that will have in the next few weeks
Business response:
Thank you for sharing your experience. We understand your hopeful outlook and appreciate your patience with the treatment process.
See no results and never send reminders for appointments thats very unprofessional.
There is no chance in discoloration to my face as I was promised. The laser and treatments are not stopping acne as I was promised. This was a total waste of my time and money.
Business response:
Thank you for providing your feedback and letting us know about your experience, Tp40va . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email your full name & contact information to wbauriedl@lightrx.com, and our regional director will reach out to discuss your experience further.
The staff was always so supportive (part) There were so many turnovers. Suddenly when I knew I was on the books and so did my technician . However when I showed up my appointment wasn’t there. I will contact at a more convenient time!
Frequently asked questions about LightRx - Richmond - Short Pump
How is LightRx - Richmond - Short Pump rated?
LightRx - Richmond - Short Pump has a 4.5 star rating with 290 reviews.
When is LightRx - Richmond - Short Pump open?
LightRx - Richmond - Short Pump is closed now. It will open tomorrow at 10:00 a.m.