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LRS Rosemont Field Support Office

2.5

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Location details

5500 Pearl St, Rosemont, IL, 60018, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.568 reviews
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Melissa Frederick Berscheid's profile image
Melissa Frederick Berscheid 
6 years ago

I have called in to Cust Service a min of 6 times over the past 3 weeks. I now have 3 extra garbage totes that need to be picked up. They have been at the end of my drive all week. Each time instead of pick up, I get another delivered! This is ridiculous, what do I need to do to get these picked up? 

Bill Bryant's profile image
Bill Bryant 
6 years ago

Our pick up date is on Thursdays in Wheaton and I called yesterday, Thursday, and informed them that the trash and recycle was not picked up. Checked today...no pick up. Called again and was told tomorrow, Saturday or maybe Monday. I told them if it is not picked up on Saturday, I would change to another company. No reason was given. This is ridiculous. And I too wonder why the trash and recycle go in the same truck. Why do I separate into separate bends? Just saying. 

Bosa Okonkwo's profile image
Bosa Okonkwo 
6 years ago

Horrible services... missed my pick up and giving me run around 

Maryset Mendoza's profile image
Maryset Mendoza 
6 years ago

If we have a choice NO. When you call Customer Service you always have to wait minutes before you get responses. My request is simple - exchanging container size! Always delayed! We had the XL container when we moved in and wanted the smallest so we have it picked up weekly so I called for exchange - 4 weeks i bring out the container, 4 weeks they pick up small amount of garbage and only exchanged after 4th call, 4th week. This time I’m exchanging to the mid size (ok, learned that small is too small for us) 2nd week and 2nd ... read more

Mercedes Marie's profile image
Mercedes Marie 
6 years ago

This company is disrespectful to God and the black community. How can a company allow their Portable Toilet to be placed in front of a House of Worship? If it this was a white community this would have never happened. I don’t recommend this company. 

Daryl McDonald's profile image
Daryl McDonald 
6 years ago

I received a telephone call from one of our neighbors to inform me that that this company sat a Port-a-Potty in the doorway of our church. How disrespectful and degrading is this? To say you’ll move it is one thing, but to even actually place it there is another. This is the courteous professional service that this company provides 

Shana Martin's profile image
Shana Martin 
6 years ago

I just saw our driver toss a large black contractors bag I clearly marked "Recycling" in with the trash. Very disappointing. 

Miriam Torres's profile image
Miriam Torres 
7 years ago

Just change your customer service dept and listen to your customers.The company you brought might just be the you lose. 

Dawn Gribble Marx's profile image
Dawn Gribble Marx 
7 years ago

They missed our whole cul-de,-sac on Friday. We called, they told us all to leave it out and they would come back for it. Called again Saturday. They took our information and promised to call right back. Hear wr are, Sunday night and our bins are still out by the street. And ours has had used kitty litter in it since Thursday night. Should smell great by now.� 

Frequently asked questions about LRS Rosemont Field Support Office

How is LRS Rosemont Field Support Office rated?

LRS Rosemont Field Support Office has a 2.5 star rating with 68 reviews. 

When is LRS Rosemont Field Support Office open?

LRS Rosemont Field Support Office is open now. It will close at 5:00 p.m.