This profile has been claimed by the business owner or representative.
Lucerne at Lake Brandon Apartments
- Apartments
- Brandon, FL
About this business
Location details
1419 Lake Lucerne Way, Brandon, FL, 33511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If you can rent anywhere else do it. The apartments are pretty but the people here and management is FUCKING TERRIBLE. First off the complex DOES NOT provide enough parking. It's a fight every single night to get a parking spot & not only have they let this problem escalate for months they've been allowing tow trucks to come in and take RESIDENTS cars who are forced to park curb side. Imagine paying $2,000.00 in rent just to be told to buy a garage for $100 extra or "just park by the office & walk"... when your apartment ... read more
Tom You closed the maintanace ticket BEFORE U COMPLETED THE WORK!!!!!!!!!!!!!!!! Only at Lucerne is this what the maintenance staff considers a job well done!
My son moved in 2 weeks ago and the apt was not Cleaned prior to move in. It smells like urine in the bathroom. I have bleached and cleaned the toilet multiple times , still smells like urine. The washing machine sounds like it's going to explode and takes multiple washings of a small load of clothes to somewhat get clean. The dishwasher doesn't clean the dishes At All. The thermostat control is broken the heat will stay on 95. The management sent the cleaning person back to clean , she stole my Scentsy bars . My son gave ... read more
This place had a lot of potential to become our home but unfortunately they dropped the ball. You need to book an appointment before you go in to the leasing office but that's impossible because they do not answer the phone, they don't return calls, nor do they answer emails. After finally getting through we were able to see an apartment unit and we fell in love with it. Immediately we went home to apply and I made a mistake on my application and needed some assistance from the apartment. They were not urgent on trying to fi... read more
Ugh, I really wanted to like this place. Moving here from West Palm Beach, we did not have much experience which areas or apartments would be of our standards here in Brandon. A little smaller than the previous apartments I resided in when it comes to cabinet and pantry space and the early 2000's entertainment hole in the wall unit is not my thing, but overall the updates on the apartments are nice and everything else we overcame/overlooked. One thing for sure that cannot be ignored is the poor craftsmanship they took with c... read more
Worst complex ever!! For everyone that has family in the same state or city - I really hope you chose not to live here. You are only allowed 2 guest per adult that's on the lease if you ever wanna go to the pool or bbq which is Insane.
This is the worst apartment complex in Brandon. I lived there from 2016-2017. I was so HAPPY to move out at the end of my lease. The manager is so rude as well as the other staff members. The community looks nice from the outside, recently painted, nice landscape, but the apartments are in very BAD shape. Old carpet, dated appliances and old AC. My AC broke 4 time during my one year lease. The technician will come and add some fluids and it will work for few weeks before it breaks again. All apartments are infested with coc... read more
this is the worst apartment complex I have ever lived in Debbie the manager doesn't care about much air conditioning went out Thursday they put in a small portable unit still 78 degrees in bed room the rest of the apartment 85 degrees Debbie the so called manager said it would be Tuesday before they could do anything god my blood pressure is very high this should be against the law
I rented here from 2013-2015. When I first moved in, the leasing agents and managers were very friendly and receptive to any complaints or concerns. I would stop into the office to get packages and they would know me by name. However, overtime, the staff began to change. The new leasing agents were consistently rude and seemed annoyed at any questions I might have. I frequently walked in to a totally empty office and was unable to be helped, or walked in to see the leasing agent chatting on the couch with a friend. The sec... read more
Frequently asked questions about Lucerne at Lake Brandon Apartments
How is Lucerne at Lake Brandon Apartments rated?
Lucerne at Lake Brandon Apartments has a 3.6 star rating with 334 reviews.
When is Lucerne at Lake Brandon Apartments open?
Lucerne at Lake Brandon Apartments is closed now. It will open on Monday at 9:00 a.m.