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Luxury Heating Company
- Heating & Air Conditioning/HVAC
- Elyria, OH
About this business
Location details
5327 Ford Rd., Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedPrompt service! Knowledgeable Fair price Friendly Covid mask and shoe coverings
Business response:
Claire, thank you for your recommendation and for providing a detailed review of your service appointment. We appreciate the opportunity to service your home and thank you kindly for your business.
RecommendedLuxury Heating has very good employees that really know the HVAC business. They send reminders for your appointment. They are always very knowledgeable, and explain everything thoroughly.
Business response:
Janet, thank you for your recommendation and review of our company. We're always looking to improve and we're glad you appreciate the reminders we send out. We value your opinion and are proud to have earned your business.
RecommendedJohn was very professional! They got my A/C up and running in no time.
Business response:
Wendy, thank you for your recommendation. We're so glad John was able to get your A/C working promptly!
RecommendedPrompt courteous service from office staff to technicians. Would recommend highly.
Business response:
Mary, thank you for your review and recommendation of our company. We value your feedback and are so glad to to hear your positive experience with our office staff and technicians.
RecommendedTom, the technician, was very thorough. He explained everything and made recommendations that will be very helpful in the future. He was very polite and, also, very knowledgeable.
Business response:
Barb, thank you for your recommendation and review of our technician, Tom. We're proud to have him on our staff and it's great to hear directly from you, our customer, how we are performing. We appreciate the time you took to share your experience.
RecommendedWas having an issue with my furnace not heating to the desired temp. The young man that came out basically performed a 'tune up' on my furnace. The tech, Andrew S., wrote a very detailed invoice of what he did, including pictures. I wish more companies did this!
Business response:
Thank you for your recommendation, Kaeleen! We appreciate your feedback and are so glad to hear the technician was thorough with his notes and invoice. I don't think you can ever have too much information :)
RecommendedInstalled a whole house humidifier. Very timely and the installer was very professional and took the time to explain the system to me. Cleaned up and took the old equipment with him. I would recommend Luxury Heating to friends and family.
Business response:
Thank you for your recommendation, Steve. We appreciate your feedback on our technician and humidifier install.
RecommendedAndrew came out to install a damper for us on our dual zone system. He went out of his way to label everything, explain how it works, make sure the system was working well and offered to come back anytime to check it out if we had any problems. Andrew also explained the great service and part warranty that Luxury offers. Andrew did a fantastic job and we are fans of Luxury Heating!
Business response:
Thank you so much for your recommendation. It sounds like our technician went above and beyond to make sure everything was installed and explained adequately. I'm happy you're pleased with the results and that we were able to help. As always, thank you for allowing us to earn your business.
RecommendedAndrew was very personable, professional, and knowledgable. he provided a great service, didnt mind the whining puppy, and the cat even wanted his attention, cant go wrong with a pet approved serviceman. He even handled my sarcasm well, didnt know he took me seriously!
Business response:
Patti, we value your recommendation and appreciate your feedback on our technician. Who doesn't love pets? Thanks for allowing us to service your home; we're glad you feel we're on the right track!
Frequently asked questions about Luxury Heating Company
How is Luxury Heating Company rated?
Luxury Heating Company has a 4.9 star rating with 1,870 reviews.
When is Luxury Heating Company open?
Luxury Heating Company is closed now. It will open tomorrow at 8:00 a.m.