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Luxury Heating Company
- Heating & Air Conditioning/HVAC
- Elyria, OH
About this business
Location details
5327 Ford Rd., Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedAndrew came out to install a damper for us on our dual zone system. He went out of his way to label everything, explain how it works, make sure the system was working well and offered to come back anytime to check it out if we had any problems. Andrew also explained the great service and part warranty that Luxury offers. Andrew did a fantastic job and we are fans of Luxury Heating!
Business response:
Thank you so much for your recommendation. It sounds like our technician went above and beyond to make sure everything was installed and explained adequately. I'm happy you're pleased with the results and that we were able to help. As always, thank you for allowing us to earn your business.
RecommendedAndrew was very personable, professional, and knowledgable. he provided a great service, didnt mind the whining puppy, and the cat even wanted his attention, cant go wrong with a pet approved serviceman. He even handled my sarcasm well, didnt know he took me seriously!
Business response:
Patti, we value your recommendation and appreciate your feedback on our technician. Who doesn't love pets? Thanks for allowing us to service your home; we're glad you feel we're on the right track!
RecommendedAndrew was great when he came out to check out our humidifier. Personable, friendly, explained everything really clearly, and was in and out very quickly. Thanks Andrew!
Business response:
Thank you for your recommendation, Christy. We we appreciate the time you took to share your thoughts and feedback.
RecommendedI want to thank Wayne D.and the staff at Luxury heating for always making myself and my needs a concern of their’s. As a local business owner I have always tried to treat my customers needs as if they were my own. It’s so comforting when I need a contractor to find a company that cares about their customers as I do my own, and you guys certainly have my respect for your professionalism and knowledge of the trade you represent. It’s never a good time when you need service for heat or air conditioning as it’s always when you n... read more
Business response:
Brian, I can't thank you enough for your honest and kind review of our Company and service manager, Wayne. We strive to offer top notch, professional customer service and it's humbling to hear your satisfaction, not only as a customer, but as a fellow business owner. I'm SO glad your loving the iWave- it's an awesome product! Thanks again, we truly value your trust in our company.
RecommendedMost knowledgeable and professional contractors I’ve ever used. They’ve done two complete homes for me and are always at the top of their game.
Business response:
Terrie, thank you for your recommendation and for your review of our team. We value your trust in our company and appreciate your continued business.
RecommendedVery good service, professional technicians and reasonable.
Business response:
Thank you for your recommendation, Jaci. We appreciate your comments.
RecommendedThe receptionist was very pleasant. Andrew was in the area, called to ask if he could come by in 10-15 minutes. He wore a mask and put coverings on his shoes and was very pleasant. Hi fixed the problem fairly quickly and checked to see that all was working well.
Business response:
Thank you, Jenny, for your recommendation! It sounds like our staff was able to get your system back in working order in a timely manner. Thank you for your feedback!
RecommendedEach year when I’ve called their staff has been friendly and courteous. The technicians are efficient and personable. Drew Swecker did a professional job and I enjoyed talking with him
Business response:
Jan, thank you for your recommendation. We value your comments and will let Drew know your satisfaction with the appointment. Happy Holidays!
RecommendedThey came out to service my furnace. The gentleman seemed quick and knowledgeable. I mentioned to the serviceman that my thermostat buttons were sticking. He had new ones with him and installed it during the service call. Luxury was recommended to me by a close neighbor and I would recommend them too.
Business response:
Donna, thank you for recommending our company and service technician, Andrew. It's great to hear he was able to fix your issue with your thermostat during your appointment. We appreciate you feedback and recommendation.
Frequently asked questions about Luxury Heating Company
How is Luxury Heating Company rated?
Luxury Heating Company has a 4.9 star rating with 2,040 reviews.
When is Luxury Heating Company open?
Luxury Heating Company is closed now. It will open tomorrow at 8:00 a.m.