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Luxury Heating Company
- Heating & Air Conditioning/HVAC
- Elyria, OH
About this business
Location details
5327 Ford Rd., Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedTom, the technician, was very thorough. He explained everything and made recommendations that will be very helpful in the future. He was very polite and, also, very knowledgeable.
Business response:
Barb, thank you for your recommendation and review of our technician, Tom. We're proud to have him on our staff and it's great to hear directly from you, our customer, how we are performing. We appreciate the time you took to share your experience.
Was having an issue with my furnace not heating to the desired temp. The young man that came out basically performed a 'tune up' on my furnace. The tech, Andrew S., wrote a very detailed invoice of what he did, including pictures. I wish more companies did this!
Business response:
Thank you for your recommendation, Kaeleen! We appreciate your feedback and are so glad to hear the technician was thorough with his notes and invoice. I don't think you can ever have too much information :)
Installed a whole house humidifier. Very timely and the installer was very professional and took the time to explain the system to me. Cleaned up and took the old equipment with him. I would recommend Luxury Heating to friends and family.
Business response:
Thank you for your recommendation, Steve. We appreciate your feedback on our technician and humidifier install.
Andrew came out to install a damper for us on our dual zone system. He went out of his way to label everything, explain how it works, make sure the system was working well and offered to come back anytime to check it out if we had any problems. Andrew also explained the great service and part warranty that Luxury offers. Andrew did a fantastic job and we are fans of Luxury Heating!
Business response:
Thank you so much for your recommendation. It sounds like our technician went above and beyond to make sure everything was installed and explained adequately. I'm happy you're pleased with the results and that we were able to help. As always, thank you for allowing us to earn your business.
Andrew was very personable, professional, and knowledgable. he provided a great service, didnt mind the whining puppy, and the cat even wanted his attention, cant go wrong with a pet approved serviceman. He even handled my sarcasm well, didnt know he took me seriously!
Business response:
Patti, we value your recommendation and appreciate your feedback on our technician. Who doesn't love pets? Thanks for allowing us to service your home; we're glad you feel we're on the right track!
Andrew was great when he came out to check out our humidifier. Personable, friendly, explained everything really clearly, and was in and out very quickly. Thanks Andrew!
Business response:
Thank you for your recommendation, Christy. We we appreciate the time you took to share your thoughts and feedback.
I want to thank Wayne D.and the staff at Luxury heating for always making myself and my needs a concern of their’s. As a local business owner I have always tried to treat my customers needs as if they were my own. It’s so comforting when I need a contractor to find a company that cares about their customers as I do my own, and you guys certainly have my respect for your professionalism and knowledge of the trade you represent. It’s never a good time when you need service for heat or air conditioning as it’s always when you n... read more
Business response:
Brian, I can't thank you enough for your honest and kind review of our Company and service manager, Wayne. We strive to offer top notch, professional customer service and it's humbling to hear your satisfaction, not only as a customer, but as a fellow business owner. I'm SO glad your loving the iWave- it's an awesome product! Thanks again, we truly value your trust in our company.
Most knowledgeable and professional contractors I’ve ever used. They’ve done two complete homes for me and are always at the top of their game.
Business response:
Terrie, thank you for your recommendation and for your review of our team. We value your trust in our company and appreciate your continued business.
Very good service, professional technicians and reasonable.
Business response:
Thank you for your recommendation, Jaci. We appreciate your comments.
Frequently asked questions about Luxury Heating Company
How is Luxury Heating Company rated?
Luxury Heating Company has a 5 star rating with 1,507 reviews.
When is Luxury Heating Company open?
Luxury Heating Company is closed now. It will open at 8:00 a.m.