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Luxury Heating Company
- Heating & Air Conditioning/HVAC
- Elyria, OH
About this business
Location details
5327 Ford Rd., Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedAndrew was the tech dispatched to finish our install. He called 45 minutes prior to notify me of his anticipated arrival time. He was professional, personable and knowledgeable. He explained things clearly and welcomed any questions. The entire scheduling process leading up to this service call was great! I even received a text msg reminder the day before (not all businesses do this, but I appreciate those who do). Finally, being someone who values and promotes a great customer experience in my workplace, I also liked be... read more
Business response:
Erik, thanks for the awesome review of our company to help us know we're on the right track. It's great to hear your experience with Andrew, and that he was both courteous and professional; we expect nothing less. At Luxury Heating, we're always looking for ways to improve and I'm so glad to hear your positive feedback on our newer appointment reminder schedule. We love the feature for our customers! Thanks again, your review is truly appreciated.
RecommendedOutstanding! Professional, courteous, reasonable cost and know what they are doing.
Business response:
Daiva, thanks for your recommendation and review! I'm so glad to hear you your positive experience with our company and service technician. Thanks again for giving us a chance to earn your business. Stay comfortable!
RecommendedService Technicians are outstanding in there knowledge of products, service is preformed with the highest professional skill.in addition technician customer service and courtesy are very much appreciated.
Business response:
Thank you, Mr. Janesz, for the awesome review. We appreciate your recommendation and are humbled by your kind words. You're feedback truly helps us know we are on the right path. We are grateful for customers like you and are proud to have earned your business.
RecommendedOn time. , clean , professional, and very thorough. Documentation provided quickly and very detailed. I would use no one else !!
Business response:
Thank you so much for your recommendation! It's great to hear our team is providing the quality service we expect them to. We appreciate your feedback and truly value your business.
RecommendedExcellent service.Andrew was thorough& consencious,explaining all our questions about the service on the furnace .Thank You June & Chuck
Business response:
June and Chuck, I appreciate your recommendation of our company. I'm so glad to hear your positive experience with our service and that our technician was able to get all your questions answered. We value your continued business.
RecommendedVery professional, Andrew the technician was on time, very kind, easy to talk to and he explained everything he did in a clear understanding way. Also they are a local family run business which my wife and always always love to support. I definitely recommend Luxury for all your HVAC needs..
Business response:
George, thank you for recommending our company. We value your feedback on Andrew and the service he provided, and we appreciate you supporting us as a locally, family run company. Thank you for the opportunity to earn your business.
RecommendedCaring and honest customer service, with fair prices. Thank you Luxury!
Business response:
Thank you, Susan, for your review and recommendation!
RecommendedAdam reviewed our entire 15 yr old HVAC He recommended a new thermostat air purifier and keep regular maintenance. very thorough
Business response:
Diana, thank you for your recommendation and feedback on our technician and service. We appreciate your business!
RecommendedAlways on time, very knowledgeable and friendly technicians
Business response:
Gary, we appreciate your recommendation and review! It's always so good to hear the technicians are doing a great job :)
Frequently asked questions about Luxury Heating Company
How is Luxury Heating Company rated?
Luxury Heating Company has a 4.9 star rating with 1,870 reviews.
When is Luxury Heating Company open?
Luxury Heating Company is closed now. It will open tomorrow at 8:00 a.m.