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Lyons Roofing
- Contractors
- Phoenix, AZ
About this business
Award-Winning Roofers in Tucson & Phoenix 20+ Years of Roofing Repairs & Replacements At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service. As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of min... read more
Location details
878 W Illini St, Phoenix, AZ, 85041, United States
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We got several bids from roofing companies when we purchased our new home, which was a foreclosure in rough shape. Although, Lyons was a bit more expensive then some of the others we were pleased with their information and communication. Once the project started we new we chose the right roofer. Everyone on the office staff was helpful and could give us the information we needed. The crew showed up when they said they would and worked hard to get the job done in a timely manner. The project manager, Dustin, was great to work... read more
Business response:
I have to say, thank you, thank you. I recognized the details of your review as you were also kind enough to share the details of your experience on the BBB website. I am most impressed with your efforts to share your experience with the Angie's list community as well as the community at large. I regret to say that it is unusual to receive positive reviews broadcast so widely. So, thank you for your kind words. I am pleased that the project proceeded as promised and most importantly the roof performed as promised. Again, tha... read more
unknown Replaced tiles torn off in storm. One man about 8 hours did good job
Business response:
Thank you for the feedback. I am glad the work was performed as promised. I have a concern about the single roofer. As a general rule we don't send out crews of one. I went to look up your record to see who that was and I can't find the name and address your provided in our records. Was the work done at a different property? Would you mind contacting me so I can get the information needed to research this issue? I would appreciate it. Thanks, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown I had my entire roof replaced. They were great to work with and did an extremely professional job. They continually cleaned up and left my property looking perfect when they were done.
Business response:
Outstanding! Thanks for sharing your experience with other Angie's list members. That level of service is our goal every time. We are humans however... Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown The layered roof was completely torn off and foam roof was installed. I was impressed with the way they protected the property and the way they cleaned up at the end of each day. On the days they sprayed the foam they even covered up cars with plastic that were near by the house including the neighbors cars. The workers were courteous and professional
Business response:
Thank you so much for sharing. I think you are really going to enjoy your new spray foam roof. Especially this summer when your house stays cooler. Again, thanks! Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown New roof
Business response:
Thanks for the "A". That's to the point. If there is any other way we can be of assistance, do not hesitate to call. Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown Repaired a section of the roof.
Business response:
Hey, thanks for the nice grade. Our service department has never been better. Sincerely, Ann Pepper Director of Business Development apepper@lyonsroofing.com
I contacted Lyons Roofing by telephone and received a prompt callback...very good! I received a second call requesting additional information with the assurance that I would receive a follow up call to schedule and inspection....still OK....but three phone call just to get an inspection??? Not very efficient for a company that is in business to make MONEY! The third phone call never came! I was originally impressed with Lyons based on the responses to their customers from Ann Pepper. Sorry Ann, but this is not the first time... read more
Business response:
Outstanding!! First of all thank you for allowing us that second impression. I am so please it worked out for you. Jeremy just took over management of the service department and I continue to be thrilled with his performance. Again, my sincere gratitude for allowing us to remedy this situation. Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown they checked our tile roof to see if it was leaking or our patio roof. They felt we needed to replace the whole half of the tile roof, although it was not leaking at this time but the potential was there due to underlayment situations and previous water stains on the wood, they felt if they only fixed the lower level it would be "like chasing after a leak upwards" after that. We had other companies and lyons was the only one who wanted to do work, the others felt our roof was fine. The worker was very professional, w... read more
Business response:
Thank you for sharing your experience with our Lyons Roofing estimator. Our objectives are always to provide the information you need to make the best decision for your home. Our school of thought is that is always more cost effective to prevent a leak. If replacing the roof (or portions of the roof) is eminent why pay for both the replacement and the leak remediation. That being said, I appreciate that roofing is often an expense that we don't prepare for. So now you have some time to prepare financially for the inevitable.... read more
We contacted them about a year ago and they let us know we did not need to work on the roof then. I really appreciated their honesty. It was very easy to schedule the estimate and they showed up on time. They were great with the follow up and called back in a timely manner to set up the appointment for the job. I contacted the company for an estimate to re do the roof and repair the fascia.
Business response:
Thank you so much for sharing your experience. Our goal is always to provide the most logical and cost effective solution for our customers at any given time. I am glad this worked out for you. Best Regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Frequently asked questions about Lyons Roofing
How is Lyons Roofing rated?
Lyons Roofing has a 4.9 star rating with 938 reviews.
When is Lyons Roofing open?
Lyons Roofing is open now. It is open 24/7.