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Lyons Roofing
- Contractors
- Phoenix, AZ
About this business
Award-Winning Roofers in Tucson & Phoenix 20+ Years of Roofing Repairs & Replacements At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service. As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of min... read more
Location details
878 W Illini St, Phoenix, AZ, 85041, United States
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unknown They replaced a foam roof and explained what needed to be done and why. They did what they said they were going to do and when they were going to do it.
Business response:
Thank you for taking the time to share your experience with a Lyons Roofing foam roof installation. I bet you are glad to be watertight after yesterdays rain storm. If there is any other way we can be of assistance do not hesitate to reach out. Again, thanks for the kind words. Ann Pepper Director of Business Development apepper@lyonsroofing.com
They did a excellent job. They repaired the flatroof on the main house and replaced the metalroof on the garage.
Business response:
Why thank you for taking the time to share your feedback with other Angie's list members. I am pleased that your project unfolded as promised. If there is any other way we can be of assistance, do not hesitate to call.
When they came out to do the estimate they told me that to get up on to my upper roof would be a minimum $350 service call. But he said that since my roof was less than 10 years old I would only need the 2 roof tiles replaced and not a full roof inspection. I mentioned that I was looking at an Angie's List Big Deal that would cover this small repair and that I would purchase that. Lyons Roofing then saidhe would hop up on the lower roof and check the underlining of the roof tile so that I will know whether it is all good the... read more
Business response:
Hmmm, my apologies for any misunderstandings. I also don't understand the second story charge, we have a standard fee schedule and the number of stories is not reflected in that fee schedule. There is a $350 minimum service charge, however, nothing to do with the building structure and is usually communicated to the customer before we even show up. I will be sure to follow up to assure clarity here. What I am most confused about however, is the Lyons/Angies List "Big Deal". We have never participated in that program so I am ... read more
We are the original owners of a 17-year old home. The patio roof had failed and some fascia had also failed. We were told that the original home builder had not properly done the patio roof, and in fact other builder-built patio roofs in the same subdivision by the same builder are all prematurely failing. The job took one day. Once the roofing materials were removed it was determined that two sheets of decking material need replacing, along with about 16 feet of fascia and some other small wood. Once the wood was obtained a... read more
Business response:
I must say, I am impressed with your recap of the process. Yep, that's exactly how it is done! Thanks for taking the time to share your experience with other Angie's list members. We look forward to being your "roofer" going forward. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown Replaced 1 /2 roof
Business response:
We appreciate your feedback. I get it, a B on price. We know we are not the low price leader. However we believe we are the best value to be associated with the most vital system of your home. I am confident that you have received a roof that will perform as promised. We look forward to working on that other 1/2 of the roof. :-) Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown unknown
Business response:
Straight "A's". I'll take that. Thanks for posting our grade. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown Had a big leak in the roof which not only flooded into the house, but also wrecked the upper edge of one of my windows. I have used Lyons before and, so called them again. They were out to my house that afternoon, found a giant hole in the curve of the roof where it joins another section. We were expecting a storm, so they tarped off the roof and fixed it the next morning before 10:00 am. I will only use Lyons from now on- great price, great service, extremely professional.
Business response:
It is always so nice to hear that your perspective of the service meets the standard to which we strive. Thank you so much for taking the time to post your comments. Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown Repaired roof tiles, plywood, and facia
Business response:
What better testimony than to know you would hire us again. We consider each of our repair customers as an interview. If you should need any additional roofing services in the future do not hesitate to call. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Lyons is a very customer-oriented company. I was very satisfied with their service. They were punctual, kept me informed as to what was going on, and did a splendid job on my roof. I would recommend them without any reservations. Tore off old foam roofandinstalled new foam properly. Replaced underlayment on a part of my tile roof. Replaced damaged tile.
Business response:
Outstanding. Thanks so much for your kind words. We do try to do it right. Aren't you excited about your new foam roof? Just in time to stave off some of the costs associated with our blazing hot Arizona summer. Enjoy. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Frequently asked questions about Lyons Roofing
How is Lyons Roofing rated?
Lyons Roofing has a 4.9 star rating with 938 reviews.
When is Lyons Roofing open?
Lyons Roofing is open now. It is open 24/7.