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Lyons Roofing
- Contractors
- Phoenix, AZ
About this business
Award-Winning Roofers in Tucson & Phoenix 20+ Years of Roofing Repairs & Replacements At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service. As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of min... read more
Location details
878 W Illini St, Phoenix, AZ, 85041, United States
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unknown Lyons Roofing was one of the few honest roofers I've dealt with. While others wanted to talk me into replacing the entire roof instead of doing the minor repairs I sought, Lyons immediately said I did not need to replace the entire roof and the repairs were very simple. The repairs were handled satisfactory on the first attempt. | |It was difficult to get messages through the home office and receive return phone calls, but they were all very professional and pleasant. I would use Lyons Roofing again.
Business response:
Thank you very much for sharing your experience with Lyons Roofing. We try very hard to create a win-win in every customer encounter. Again, thanks and happy holidaze!! Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown I needed a quote for a roof repair for a short sale home that is in escrow. Lyons was prompt for the appointment that was set. They are very professional and explained everything in great detail. If the sale goes through, we will certainly use them for the roof repair.
Business response:
Thanks so much for the confidence you will be extending to us. Enjoy your new home. Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown Very professional, they showed up on time and were done the next day. I had them install a couple of sun tubes, which they did very well. | |They were more expensive than several others, but they have a very good warranty and the size to be around if I need it. The peace of mind provided by this along with the quality of materials and workmanship made this a good deal.
Business response:
I want a solar tube! Those things are great. You would think I work in the right place to get one, but you know how it goes. Customers first! Thanks for sharing the details of your experience with other Angie's list members. This is exactly how the program works and why we belong right?! Again, thanks and Happy Holidaze! Ann Pepper Director of Business Development apepper@lyonsroofing.com
I'm sure Lyon Roofing does good work. They generally get good reviews.They are very professional. In some ways, too professional. What I mean by this is that they recite management rules and company jargon to try to get you to do work that may not need to be done. The salesman/roofer who came by was professional to the point of being slick. He told me there might be some storm damage on the roof from the 2010 hail storm, and suggested I might want to speak to my insurance agent to send an adjuster out. I have been on the roo... read more
Business response:
First of all my apologies if your experience with your estimator was less than expected. Our goal, as always, is to provide all the information you need to make the best possible decision for your needs. Given your location, you may well have had hail damage. It is very rare for Arizona to get hail storms. Therefore many roof estimators are not familiar or experienced in identifying hail damage. That being said, yes it is risky to call for an insurance adjuster on an aged roof, as they may deny the claim, and then call for a... read more
Lyons team is amazing. The workers are so polite and know what they are doing. Replacing an entire roof is stressful but these guys were great. Although they were not the cheapest bid, they have a reputation of being the best and they are in my opinion. Replaced roof
Business response:
Roofing is messy, loud and invasive. Thank you for understanding that and thank you for acknowledging our quality employees. We do feel we hire the best in the industry. We aren't perfect, but we certainly strive toward that goal. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
unknown unknown
Business response:
Thanks for taking the time to share your perspective of our service with other Angie's list members. It is appreciated. Ann Pepper apepper@lyonsroofing.com
unknown Replaced roof over garage. Nice work. Great clean-up.
Business response:
Why thanks for the kind words. Roofing is messy work, it is great to know that the clean up efforts are to the standards we set. Thanks again. Ann Pepper Director of Business Development apepper@lyonsroofing.com
It was a good experience overall. They put on a new foam roof.
Business response:
Hey, thanks for the feedback on your roofing process. I am glad that it went well overall. I get that no one ever wants to spend their money on a new roof- thus the B in price. My concern is the B in quality. Would you mind emailing me and elaborating a bit. Quality is where we hang our hat. At the end of the day- it is what we want you to feel the best about. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
This experience could have been a nightmare but Lyons Roofing made it go as smoothly as it possibly could have gone. Dan came out to inspect and do the estimate. He explained everything in plain English and answered all of our questions. After all, this was a massive expense and we needed to understand everything that was included and the work to be done. For the record, we obtained another estimate and it came in very close to Lyons' quote so we went with Lyons based on their positive review. The work was scheduled to begin... read more
Business response:
Thank you so much for the thorough recap of your Lyons Roofing Experience. Wih the recent record breaking rains...we have been burning the midnight oil, and it is so rewarding to hear that are efforts are being recognized. Thank you again for your kind words and taking the time to share it with other Angie's List members. With gratitude, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Frequently asked questions about Lyons Roofing
How is Lyons Roofing rated?
Lyons Roofing has a 4.9 star rating with 877 reviews.
When is Lyons Roofing open?
Lyons Roofing is open now. It is open 24/7.