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410 Peachtree Parkway, #118, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They charged us $100 and I can't even tell that my son even got any kind of color at all. It's all about the money here no offer to discount it or anything. Do not go here if you have any ideas of going here go to an independent business This place. It's just all about the money and because it's a chain, they will get away with it.
Business response:
Hi Lyda, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
If I could give 0 stars, I would. They ruined the color of my hair with a half-hearted apology and offered no solution. I walked in as a blonde, asking for a dark root touch-up around my blonde highlights. Stylist said this was no problem and that she was perfectly capable. She ended up attempting to lighten my dark roots, resulting in my hair being orange with overall brassiness. This experience was entirely unprofessional. The stylists were eating and smelled of cigarettes. Avoid this terrible place to save yourself the ha... read more
Business response:
Hi Claire, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
It's pretty good but stinks that they do not offer highlights. Not exactly what I was looking for
Business response:
Hi Alison, we're so sorry to hear about your experience at the Hair Color Bar as we do offer both highlights and lowlights, and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
The only reason it got one star is my review would not post without one. I booked an appointment at Madison Reed for my daughter to get her hair colored. NO WHERE on the booking page itself was there a mention of an age restriction for services. When I called to confirm because the appointment time changed in an email, I spoke with a person who switched me back to my original time. The gentleman asked my daughter's age (14) and said everything was all set. I just got a call from the Forsyth location saying it had to be ... read more
Business response:
Hi Maura, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we apologize for falling short here. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us.
I love the concept of the Madison Reed color bars but this is the second one I've been to and the experience is just not improving after my third visit here. Just be prepared to be here for a while. They are either behind on the color side or the shampoo side. It's also very weird that when they are behind they don't help each other out. Like if my colorist isn't doing anything why am I waiting in line to be shampooed or if another colorist doesn't have a client and another colorist is two behind, why can't I go to someone e... read more
Business response:
Hi Brittany, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Do not go where if you are a blonde, I repeat do not go here if you have blonde hair! My hair is completely fried, it's been falling out so bad since I went there. I'm devastated. They do not know what they are doing with blonde hair. Save your hair & money . I can't believe I paid for this.
Business response:
Hi Chloe, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
18 & under not allowed service To all the moms in Forsyth county, I made my 15 year old daughter an appointment for balayage service. I created an account, entered my credit card number for the payment and received confirmation of her appointment. I brought her there 15 minutes prior to our appointment at 12:30 and was turned away. I was informed that they do not do services on anyone younger than the age of 18, even in the accompaniment of a parent. I asked if they had a waiver that I could sign to release them of any negl... read more
Business response:
Hi Lisa, we're so sorry to hear about your experience at the Hair Color Bar. We’ve shared your thoughts with our team, and you can be sure we’ll incorporate your comments into the work we do to constantly improve our products and services. We take all customer feedback seriously as we want to ensure your experience with Madison Reed to be the best.
Ridiculously expensive . At my old salon which was Aveda that price would have gotten me a haircut and blowout. I was stunned that I was charged an extra $100.oo for partial highlights to be done with my touch up. My colorist was very nice though
Business response:
Hi Gregory, We really appreciate you taking the time to not only use our product but provide us your valuable feedback. We want to make sure that you have the best coloring experience possible, so if there is anything we can do to make your experience better we always want to know. We’ve shared your thoughts with our team, and you can be sure we’ll incorporate your comments into the work we do to constantly improve our products and services. We take all customer feedback seriously as we want to ensure your experience with M... read more
Not very helpful or friendly. The lady working acted like I was inconveniencing her by coming into the store
Business response:
Hi Mindy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Forsyth has a 4.5 star rating with 252 reviews.
Madison Reed Hair Color Bar Forsyth is closed now. It will open at 10:00 a.m.