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410 Peachtree Pkwy, #118, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The stylist was very kind ! But after asking her to be sure to not go any darker my hair turned 2 shades darker -just in the front- and to find out she used permanent color... SO unfortunate : / & yes, it was confirmed with photos that the application was a mistake so I was sent a product to apply on my own but this could have all been avoided, UG.
Business response:
Hi Jenny, we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Been coming for almost a year. The experience started well but the staff changed and every time I go now they try to sell me on additional products and services on top of the monthly membership I'm already paying. I noticed on my last visit they added a product to my tab that I didn't even agree to. The time before that I was told it was "necessary" to have a special conditioner while my hair was being washed. I was not told I had to pay extra then got charged at checkout. Feels like the salon technicians are now working on ... read more
Business response:
Hi Jennifer, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Worst service ever . Staff was inexperienced and turned my hair green, so much so they paid my bill at another salon. If you value the integrity of your hair I would skip this place !
Business response:
This is not the standard of service we aspire to, and we regret that we missed the mark.
I was disappointed in my experience at the Madison Reed Color Bar at the Collection. I paid $65 (before tip) for a root touch up and a deep hydration treatment. I had to blow dry my hair myself in front of a mirror with a burned out lightbulb. My hair was very dry when I left. This is not a salon experience but is charging salon prices. The $10 hair treatment add-ons are a ripoff.
Business response:
Hi Marie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
So I made an appointment two weeks prior at the Madison Reed color bar, just because I thought it was such an awesome idea and I've used Madison Reed products at home and I love the product. I went there was greeted by a girl doing someone else's hair and she told me they would be right with me now mind you my appointment was at 10:15 I got lost on the way there and I arrived at 10:38 I was late granted , guilty as charged... .... So it's 1038 when I walk in by the time anyone comes and actually greets me it is 1050 a man ... read more
Business response:
Hi Rachael, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reply here with your name or email so we can reach out to take care of you. We look forward to hearing from you.
Madison Reed Hair Color Bar Forsyth has a 4.5 star rating with 243 reviews.
Madison Reed Hair Color Bar Forsyth is open now. It will close at 7:00 p.m.