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6025 Royal Ln, Suite 320, Dallas, TX, 75230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The service was ok, but either being Saturday or low on staff, it took me half an hour to shampoo, I was sitting on the chair for good 30 minutes when a lady who was shampooing another lady's hair took pity on me and washed my hair. The staff was polite I must say that.
Business response:
Hi Dallas, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Went in to get hair dye info and Nova was such a pleasure to talk to and he was very informative. Loved my experience there and I even signed up for home delivery.
Business response:
This just made our day, Terri! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
Great team, very friendly & efficient. I have the monthly subscription & see them often, so it's a really good deal.
Business response:
Thank you for the kind words, Helen! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
In my search for a new colorist, i thought I'd try Madison Reed. My grays show up every 4-5 weeks. My first visit I met with Gladys and she was great! The balayage and color treatment were nice. My second visit we found a color combination that worked so well. It was rich and I loved it! That's when she told me about their unlimited root touch up package. After my third visit, my hair is so much softer, thanks to the boost treatments I do at home. This location is convenient. They get me in and out and I love I can make o... read more
Business response:
Thank you for the kind words, Russica! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
Wow! I wasn't expecting much, I'll be honest, but was pleasantly surprised! Victoria did an amazing job. Highly recommend if you'd like to give foils a break for a bit or even give them up completely. I'm excited this is something I can keep up at home, as well! Shiny results and I loved my blowout too. Go check them out!!
Business response:
Thank you for taking the time to share your experience, Charity! We'll pass your kind words along to Victoria. We look forward to seeing you again soon!
Not only did they do a great job working with me but also it was a great way to spend time with my mom who they treated like their own. Lovely crew!
Business response:
Thank you for the kind words, Marcie! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
I was expecting the color to be $80 but there was a $15 consultation fee that no one told me about. After tip it was $114. The hair color person talked up buying a membership throughout my coloring. I could not escape because my hair was being colored. When I told her I was going to wait until after my experience at the salon to decide she did not talk to me anymore. This bare bones place is not worth it with the hidden fees. I will go back to a boutique salon and pay more for good quality and full service.
Business response:
Hi Laura, thank you for taking the time to send us this feedback. To clarify, we do not charge for consultations, but do charge if additional color is needed. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I do not recommend this hair bar . The staff was fake nice once you mentioned to them your complaints they instantly try to change your words and say you asked for that service. They are manipulating . They show you one picture as an example for the results and it's completely the opposite . Very immature and doesn't know how to handle anything.
Business response:
Hi Lizbeth, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
This was my first time at a Madison reed location and booked a root touch up appt with the $60 deal for first time customers. I sat down for a consult and went thru what color, if my greys were stubborn etc. The stylist mentioned my roots were longer then the typical 1-2 inches they do for a root touch up, but that was all that was said and then she said "let's get started!". At checkout, I included a 20% tip but my total was not adding up correctly so I mentioned it to the lady at the desk and she said "they took the $20 ... read more
Business response:
Hi Sarah, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Preston Royal has a 4.2 star rating with 257 reviews.
Madison Reed Hair Color Bar Preston Royal is closed now. It will open at 10:00 a.m.