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Madison Reed Hair Color Bar Rockville
- Hair Salons
- Rockville, MD
About this business
Location details
1607 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I used to frequent this location but the new staff have bad attitudes and rude responses. They do not keep track of time well since they are multi-tasking. The color areas and chairs are not kept up.
Business response:
Hi Judy, We are saddened to hear about your experience, and we want to make this right. Client experience is really important to us. Please send us a private message here with the email that is used for your account, and we can look into this for you. We hope that we get the opportunity to ensure your next experience is wonderful.
I made an appointment 2 weeks in advance to get my hair colored before a wedding the following day. I went in with an existing balayage asking for a darker brown balayage and was told "it's not that type of salon". The stylist stated they don't know many techniques and wouldn't be able to balayage my hair despite me scheduling a balayage appointment. She told me she would have to charge me for 2 services, to do full color everywhere and then go back and do full highlights. I did not have 6 hours for a hair color service that... read more
Business response:
Hi Eden, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us. As we are not a full service salon, we are more limited in what we can do and do try to be transparent about what is possible during our consultation, we are sorry for the inconvenience this caused.
Fraudulent business that makes fraudulent charges. Forged my signature to make charges. Do not go !
Business response:
Hi Amina, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I am very unhappy with the results I feel like I wasted my money I paid and asked for highlights I have. 1 hair is red and brasdy
Business response:
Hi Jacqueline, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I love Madison Reed hair color. Usually do it myself. Had a pickup order drove 45 minutes the store was closed due to HVAC issue so support tells me to go to Rockville, Md another 45 minute drive to get my order. I had a job interview at 3pm and by the time I got to Rockville it was 1245pm. I knew I wouldn't have time to drive all the way back to DC to do my hair and make it to the interview at 3pm. So I asked I have bought the product can someone apply for me. And how much. I was told that I couldn't use the product I just ... read more
Business response:
Hi Erin, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Terrible experience! If I could give them zero I would have. The price went up from 60$ to 150 for no reason. There weren't enough chairs so I had to stand up while waiting for the color to dry. Stay away from this location. I won't be back!
Business response:
Hi Roni, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Nicely done except the woman who washed my hair left some of the dye along my hairline.
Business response:
Hi Barbara, we are glad you enjoyed your color but are sorry to hear about your shampoo experience and we will share your feedback about the color left on your scalp with our team. We look forward to seeing you again and hope to make your next experience 5 stars!
Had an awful experience with a full length hair coloring. I told the colorist that I wanted my hair medium to light brown (it was that color to begin with but I had very visible gray roots and wanted the color to be even), which we discussed in detail, and I came out with my hair practically black! I don't know if the issue is poor quality of their products or an incompetent colorist, and I don't care to find out. I do a far better job coring my own hair with pharmacy bought stuff for 1/10 the price. I will never set foot h... read more
Business response:
Hi Maria, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I usually have a very good experience, but was very disappointed this time. I changed my appointment and went the day before the original appointment. I was supposed to get roots and blow dry. when I changed the appointment on the phone, the operator didn't make it for a blow dry also. So, when I tried to get one, at the salon. I was refused, because they didn't have anyone to do it. i can't do it myself, so I left with wet hair.
Business response:
Hi Jenell, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Frequently asked questions about Madison Reed Hair Color Bar Rockville
How is Madison Reed Hair Color Bar Rockville rated?
Madison Reed Hair Color Bar Rockville has a 3.7 star rating with 206 reviews.
When is Madison Reed Hair Color Bar Rockville open?
Madison Reed Hair Color Bar Rockville is closed now. It will open tomorrow at 9:00 a.m.