Madison Reed Hair Color Bar Sunnyvale

Michele M. 

on Yelp

a year ago

This is the most unorganized, rude, and unprofessional Madison Reed location. I had a 1pm appointment. When I got there, I was not greeted, and after I had patiently waited 15 minutes over my appointment, then I asked (quietly and politely) a short portly Latino colorist about it and his response was "I know you are here. We are running behind." When I asked how much longer, he said "we'll get to you when we do. There is no point talking to me anymore or I'll be later." I should have walked out but I had an event the next ... read more

Carina K. 

on Yelp

a year ago

Today was my fourth appointment in Sunnyvale for roots only; except for the first appointment when I did roots and blowout and was done properly , the rest of three times it was below average; the rinse was not done properly each time I left with colour at the base of my scalp and today at my fourth appointment In addition to the poorly washed colour, I stayed with my colour one hour and thirty minutes instead of 45 minutes as the hairdresser was busy fon B someone's else's roots.. the colour I have right now on my roots ... read more

Mary N. 

on Yelp

2 years ago

Made appt at Sunnyvale location even though Stanford is closer. Usually have my hair done in San Diego but was happy with my first visit to MR Sunnyvale with colorist Angelo so decided to give it another go. I called customer service after I made my appt, to request Angelo but he does not work on Sundays. So I asked for Travis. I again made another call before making the 1/2 hr drive down to Sunnyvale to confirm the appt was with Travis. I block out my Sunday afternoon, prepare during the week but not showering etc. I wa... read more

J S. 

on Yelp

2 years ago

I'm guessing this place works well for natural coloring on top of grey. I liked the way the scheduling worked and that they have a lot of locations and reasonable prices and good technology integration. I appreciate that they try to use natural coloring. I care a lot about natural products and use them for my makeup and avoid phthalates and everything else both for myself and the environment. BUT, i booked a full highlight and didn't realize they don't really do normal highlights until i was looking up the business on my ma... read more

Bonnie D. 

on Yelp

2 years ago

Today I walked in with my 18 year old special needs daughter. I believe because she was special needs, the man with the lavender beard tried to dissuade us from staying. First he told me that they only take 18 year olds and above. When I told him she was 18 years old, he said they did not do blond and did not do pink (balayage). This was very disappointing. First, I don't believe that the salon will not take care of girls under the age of 18 yo with their mother present. Second, I can't imaging how a place called the "Hair ... read more

Sepideh S. 

on Yelp

2 years ago

I cancelled my subscription because of the level of service I received from this location. Most staff are rude and unprofessional. I arrive 10 minutes late after driving 50 miles in horrible weather condition the day before my vacation and Mandy turned me back with awful attitude. She did not have any clients but just wanted to sit in the break room and was not happy to see me. This was a complimentary root touch-up and this may have been the reason they did not want to do the work. AVOID AT ALL COST! 

Reena B. 

on Yelp

2 years ago

I would give zero stars if I could. I booked an appointment for Saturday evening using their website at least a week in advance. Showed up on time and was asked to take a seat and wait. After about 10-15 mins they called me, gave a seat at one of their coloring stations and made we wear the apron. They undid my hair (I had them in a braid) and divided them in to sections. It really felt like I was going to get what I was there for, my hair colored. But then one of the attendees came up and told me they were running behind an... read more

Danielle M. 

on Yelp

3 years ago

The lady that checked me in was very nice and let me know there would be a wait. Angel was very late for my appointment, he came by with zero "thanks for the wait" and began putting barrier cream on me and a random client walked up and took his attention away immediately, he didn't say a single word to me and walked away with her to help her make her next appointment at the computer for over 5 minutes. He goes straight to the hair bar again with zero communication until he remembered I was sitting there and told me what he w... read more

Tina M. 

on Yelp

3 years ago

I had color on my face all over when I came back. I didn't notice over there but took pictures after coming back home. I didn't use their hair dryer so just left after shampoo.