Madison Reed Hair Color Bar Sunnyvale

Meenu T. 

on Yelp

3 years ago

I was so excited to try this place out! I am absolutely disgusted by the service and experience I had here! Jessica and Ilene were so rude right when I walked in the door. We all go to hair salons for a relaxing and happy experience but this was the worst experience I have ever received! I do not recommend this place! 

F C. 

on Yelp

3 years ago

Horrible service/ rude staff and head felt extremely itchy for days after the roots color treatment. Will not be back Here. 

Vicky P. 

on Yelp

3 years ago

A friend of mine recommended me this place. They way she sounded, was a great place for hair touch-up for a very affordable price. She made an appointment for me, and I made a follow up call to make sure I get a confirmation. The lady on the phone asked for my email address and said she will email me my confirmation time. No email was sent bcuz she wrote down a wrong email address. Fine. Walked in, my friend was already there waiting, we were talking for good 15minutes and still nobody greeted us until we flagged them that I... read more

Michael L. 

on Yelp

3 years ago

Doing a review on behalf of the wife. Don't bother making an appointment at this location. They will simply call you 1 hour before your scheduled appointment to cancel and give you a cockamamie story that their sinks are not working due to a burst pipe. She's made 4 separate appointments over the course of 2 MONTHS and each appointment was cancelled and rescheduled. 

Anica H. 

on Yelp

3 years ago

I had been going to this location for a while now. However, the last few times haven't been the best experience. So, I'll be finding another place/location for my coloring. The last few appointments had an average late start of 15 minutes. When I had the last balayage done, I had explained that I wanted to focus more underneath yet the majority of it was placed on top. She seemed to understand but the results were opposite. My hair felt overprocessed. Only 1 stylist told me to give it a break from the balayage for my hair's ... read more

Sangeetha R. 

on Yelp

3 years ago

I was on time for my appointment and the salon was running 30 min late (I had confirmed my appointment twice) but received no call. Once I was finally able to get the attention of a colorist, they didn't consult me regarding the color and were just going to default to a color I had used 4 years ago. Very poor service and lack of professionalism. 

Giana S. 

on Yelp

3 years ago

The biggest regret I have ever made for my hair. Went in thinking positive thoughts. I had beautiful, natural, untreated brown hair. I wanted a balayage. I will post a photo of what I wanted. Jessica was assigned to do my color. Basically when I got up after the service, my hair was orange, brassy and streaky. I left very upset, contacted corporate and had a correction scheduled with the manager. I literally cried when I left the first time. I go back two days later for the correction scheduled with the manager. It's now so... read more

K E. 

on Yelp

4 years ago

I arrived a few minutes before my appointment, and started to feel uneasy almost immediately. The staff were like robots - I received an expressionless, monotone greeting that felt more like the DMV than a salon: "Checking in?" "Yes" "Sit there and someone will get you in a minute". During the consultation, the stylist could not have been less interested in what I had to say and was unwilling to offer advice, just repeatedly asking me what I wanted. The application experience wasn't great. Lots of pulling and color dripp... read more

Carla K. 

on Yelp

4 years ago

Very poor first visit. When I entered, the shampoo person called out a greeting from the back. However, no one came to check my name, appointment time, etc. Finally, when someone was at the check out station, I had to go over to finally get seated -- almost 30 minutes after my appointment time. The colorist spent a minimal amount of time discussing my color. He did a thorough job of applying the color, which is the only reason I gave 2 stars. During the processing, no one checked on the color. At a particular time, the shamp... read more